By: MarkJ - 30 September, 2010 (1:18 PM) - Score: 17972 - Fixed Line Broadband
free virgin media uk broadband upload speed boostCable giant Virgin Media UK has announced that it is boosting the internet upload speeds on all of its broadband ISP packages for FREE and introducing "smart" Traffic Management restrictions during peak times.

The biggest increase in speed will be seen by customers of VM's leading 50Mbps package, which currently offers upload speeds of up to just 1.5Mbps. Related customers will now be given more than three times that speed, pushing up to 5Mbps!

virgin_media_uk_broadband_upload_speed_2010.gif

The move is being seen by some as an attempt to keep up with the 10Mbps upload performance offered by FTTC on BT based ISP packages. It will also allow VM to overtake O2 ( Be Broadband ) in the upload performance stakes; O2's ADSL2+ upstream performance has traditionally come first in many speedtests.

Jon James, Executive Director of Broadband at Virgin Media, said:

"We’re once again pushing the boundaries of UK broadband with a true next generation broadband service that vastly outperforms struggling DSL-based services. With the huge growth in social networks these new upload speeds will help Virgin Media customers share their most precious moments and keep up with what friends and families are up to, whether it’s uploading to YouTube or even hosting a live videochat to show off baby’s first steps in high-definition."

However the advent of an updated Traffic Management system, which currently restricts broadband speed once you have exceeded a certain usage allowance quota (depending on the time of day and package), could be greeted with more suspicion.

VM claims that the new "smart" system has been designed to adapt to network conditions (i.e. heavy peak time network load) and ensure that normal surfing, including video streams from YouTube and BBC iPlayer, remain unaffected by P2P (i.e. Limewire, Gnutella, BitTorrent) and Newsgroup (Usenet) services. In other words, P2P will be slowed.

The system will reserve at least 75% of network resources for time-sensitive traffic, adjusting dynamically to overall network usage to ensure consistent performance for more customers. In compensation Virgin Media has also increased its peak time allowances for data transfer.
Virgin Media Traffic Management Policy
http://shop.virginmedia.com/help/traffic-management.html
Most of the big ISPs already restrict traffic to P2P at peak times. However Virgin Media will need to be careful and must make exceptions for applications that use P2P as part of their critical service.

For example, many online games (XBox Live, Steam, World of Warcraft etc.) make use of P2P and any restrictions on these can make those services and platforms unusable. However most P2P restricting UK ISPs do recognise this and make allowances in their filters.

As a side note, customers on Virgin Media's 50Mbps package will now also find their P2P traffic restricted. In addition, during peak (10am – 3pm and 4pm – 9pm) times, Virgin will slow the new 5Mbps upload speeds down to 1.75Mbps, if your upload usage is particularly high. Sneaky.

UPDATE 3:06pm

Virgin Media has informed us that the new limits will only impact p2p networks, not applications that use p2p principles (i.e. WoW, Steam and XBox Live should be fine). The cable operator added that its goal is to reserve 75% for video traffic, thus typically a customer might see a speed drop of about 50% on P2P transfers.
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Comments: 11

asa logoVM
Posted: 1 October, 2010 - 7:20 PM
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got nic2 52.47Mb and 5.07Mb here! Can't complaint! Ping is low at 11ms!
asa logoSD
Posted: 4 October, 2010 - 9:49 AM
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Still got 0.29mb - 0.49mb for upload...
asa logoMr Pi
Posted: 8 October, 2010 - 2:22 PM
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"In other words, P2P will be slowed."


I don't think that's so bad. I use P2P for various reasons, some for business some for pleasure, but I wouldn't want my uses affect others at the cost of their normal browsing or live streaming. I wouldn't want it to affect my streaming of iPlayer either.
asa logoLee Maguire
Posted: 23 October, 2010 - 11:15 AM
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Pointing out that network ops should be mindful of throttling real-time applications is like advising surgeons to avoid severing femoral arteries.

I'd be surprised if an ISP could put together competent network management staff without at least one member being intimately familiar with online gaming.
asa logoda5tardly
Posted: 24 October, 2010 - 11:16 PM
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Just found this out during a converstion with their technical support. Got passed to customer service who said it was in Ts+Cs. I read it to her while on the phone. It states that unacceptable usage will be capped AFTER informing the customer. I pointed this out and was told they would refund £6 for inconvenience. I then asked if I could see a report of my useage to ensure they had not done this before. After repeatedly asking they ensured me this was the first time and they would add an extra £5 and not do it again until I had been informed and release the cap immediately. £11. 30 minutes work. No more surprise drops in throughput. And if there are I'll do it all again.
asa logoPaul
Posted: 29 March, 2011 - 8:57 AM
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I'm on the 10mb Virgin M and YouTube uploads are still painfully slow... for an 8Meg upload it starts out about 240 min remaining, by halfway through it is 500 min remaining.

That was afternoon/evening/midnight so I guess I am getting hit by the throttling even though YouTube uploading is not P2P?
asa logoPaul
Posted: 29 March, 2011 - 8:58 AM
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sorry, 800Meg upload I meant to say... :)
asa logoaashish
Posted: 17 June, 2011 - 10:49 PM
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What a SHIT internet, not even able to Watch Youtube Videos Online when TV is On.. :(mad
asa logothe dogger
Posted: 22 August, 2011 - 10:26 PM
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i have 50 meg line with virgin and in the evenings till just after midnight and all day it seems on fridays it takes about 20 mins to d/l a mp3 track or jpg via newsgroups. its a disgrace speeds coming in at 50.0 kb/s after midnight speeds shoot up to 6000+ kb/s virgin state they will slow speeds down but this takes the biscuit if this carries on i,m off to another isp.
asa logojamoy
Posted: 3 October, 2011 - 12:14 PM
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still got 1.6 mbit -.-
asa logoShavedApe
Posted: 23 November, 2011 - 8:11 PM
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Now over a year later I can safely say that while the upload speed might of improved Steam is definately effected by there traffic shaping and the staff are happy to tell you the reason its slow is because steam is p2p



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