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Ofcom UK Finds Fault with Virgin Media Contract Termination Charges

22nd May, 2018 - 11:30 am (1 Comment)

An investigation conducted by market regulator Ofcom claims to have found “reasonable grounds for believing” that cable broadband ISP and TV operator Virgin Media may have broken its consumer protection rules by failing to play fair with their Early Termination Charges (ETC).

EU Warns Mobile and Broadband ISP Websites May Shirk the Rules

22nd May, 2018 - 9:49 am (2 Comments)

The European Commission’s national consumer protection authorities have screened 207 EU websites (including some from the UK) for fixed/mobile phone, internet, audio and video streaming services, which revealed that 163 of them could be infringing consumer law by adopting “misleading practices“.

1Gbps FTTP Service Surfaces on BT Wholesale Availability Checker

21st May, 2018 - 7:11 pm (21 Comments)

The official BT Wholesale Broadband Checker has received a small but interesting update and is now showing the operator’s top 1000Mbps download (220Mbps upload) tier for their Fibre-to-the-Premises (FTTP) network, which Openreach are busy rolling out to 3 million UK premises.

BT Enterprise Launch 4G Mobile Broadband Back-up for UK SMEs UPDATE

21st May, 2018 - 12:25 pm (10 Comments)

BT’s Enterprise division has today launch a new “business-grade broadband product” called 4G Assure, which switches automatically to a 4G mobile data connection to help small and medium sized UK businesses stay connected if they experience an interruption to their fixed line ISP connection.

DNS Vulnerability Strikes Popular DrayTek Broadband ISP Routers

21st May, 2018 - 7:45 am (11 Comments)

Taiwan-based telecoms kit manufacturer DrayTek has announced that a large number of their popular wireless routers are vulnerable to a new security exploit, which enables an attacker to remotely change the device’s DNS and DHCP settings in order to hijack your internet traffic or steal personal data.

New and Faster WiFi Router Spotted at Broadband ISP TalkTalk UPDATE3

21st May, 2018 - 12:02 am (16 Comments)

New customers of budget ISP TalkTalk look set to start receiving a faster and much more capable broadband router with their orders, which comes after ISPreview.co.uk discovered the existence of a new Wi-Fi Hub. At this stage we don’t have a lot of detail to share but we do know the core specifications.

Openreach Begin FTTP Rollout in Edinburgh and Train New Engineers

21st May, 2018 - 12:01 am (15 Comments)

Openreach (BT) has today confirmed that they’ve begun the rollout of Gigabit capable Fibre-to-the-Premises (FTTP) broadband technology in Scotland’s capital city of Edinburgh. As part of that they’ve also invested £400,000 in a new “fibre training school” for the region that is based in Livingston.

ISP Plusnet Reveals New Average Advertised Broadband Speeds

19th May, 2018 - 7:45 am (19 Comments)

Low cost UK ISP Plusnet and partner John Lewis have joined several other providers by revealing what their average advertised broadband download speeds will become when the new guidelines are adopted next Wednesday. They’ll also be the first to include an average for upload speed (well done).

Openreach Hints at SOGEA UK Standalone FTTC Broadband Prices

19th May, 2018 - 7:17 am (15 Comments)

Openreach has published a short notice to give a very rough indication of how much their new ‘Single Order Generic Ethernet Access’ product might cost ISPs at wholesale. At launch in 2019 the service will enable consumers to buy a standalone FTTC “fibre broadband” (VDSL2 or G.fast) line without the voice (phone) service.

UK Ranks 7th in 2018 EU Broadband Connectivity Progress Report

18th May, 2018 - 2:36 pm (15 Comments)

The European Commission has publish their 2018 Digital Economy and Society Index (DESI), which uses data from 2017 and 2018 to reveal the United Kingdom’s progress toward the EU’s Digital Agenda goals (e.g. NGA 30Mbps+ broadband for all by 2020). This year we remain ranked 7th out of 28 member states.

Which? Suggest UK ISPs May Get Average Broadband Speeds Wrong

18th May, 2018 - 8:19 am (25 Comments)

Next week a change in UK advertising guidelines will mean that broadband ISPs need to start promoting “average download speeds” (a MEDIAN measured at peak time 8-10pm) on their public packages (details). But a new study by Which? suggests that some may end up over estimating their averages.

ISP TalkTalk Drops UK Unlimited Home Broadband and FTTC Prices

18th May, 2018 - 7:23 am (13 Comments)

The budget ISP price war continues today as UK ISP TalkTalk discounts their standard unlimited and superfast “fibre” (FTTC / VDSL2) broadband packages down to an even lower level. Prices now start at £17 a month for ‘Fast Broadband‘ (17Mbps) and £22.50 for ‘Faster Fibre‘ (38Mbps) etc.

Ofcom Study Confirms Loyal Broadband and Mobile Users Pay More

17th May, 2018 - 12:31 pm (16 Comments)

A new report from Ofcom on annual pricing trends has found that 80% of UK households purchased bundled services in 2018 (broadband, tv, phone and / or mobile), which is down from 81% last year. But those who remain loyal to their broadband ISP (i.e. staying after the contract is up) will end up paying more.

Carlisle Court Fines Virgin Media UK £385K for Unsafe Street Work

17th May, 2018 - 7:58 am (6 Comments)

A couple of months ago we reported that Virgin Media was facing 14 alleged safety breaches in the Carlisle Magistrates’ Court, which related to the expansion of their cable broadband and TV network in Cumbria. This week the ISP admitted to seven offences and was fined £385,000.

Welsh Government Update on BT Rollout of Superfast Broadband

16th May, 2018 - 5:08 pm (10 Comments)

The Welsh Government has issued a progress update on their existing Superfast Cymru project with Openreach (BT), which suggests that BT has delivered a “significantly larger volume” of premises than either party anticipated at the outset but some areas are still causing problems.

BT Details Plan for UK’s First Converged Digital Network by 2022

16th May, 2018 - 1:23 pm (26 Comments)

Last week BT talked about their aim to have a “single integrated all-IP fibre network” that enabled seamless converged access across fixed, WiFi and mobile services. Today BT’s consumer division, which includes ISP Plusnet and mobile giant EE, has explained more about how this will all work.

SSE Enterprise Telecoms and Sky Business Sign UK Ethernet Deal

16th May, 2018 - 10:54 am (2 Comments)

A new partnership between SSE Enterprise Telecoms and Sky Business (Sky Broadband) has today been signed, which will see the two working together to deliver high-capacity and cost effective Ethernet data connectivity to businesses across the United Kingdom.

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