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ISP News Archives for October 30, 2013

 

30th October, 2013 (60 Comments)

Tonight’s episode of the BBC’s popular consumer affairs TV show, Watchdog, took BTOpenreach’s “promises to keep the nation connected” to task and heavily criticised the group for failing to fix broadband and phone problems and for not being directly contactable.

30th October, 2013 (0 Comments)

BTOpenreach has announced that consumers who order a new Wholesale Line Rental (WLR), ISDN2 or fully unbundled / LLU (MPF) copper line product through their broadband ISP should, from 1st November 2013, benefit from a slightly sooner engineer visit for their installation.

30th October, 2013 (4 Comments)

Communications provider Entanet, which supplies broadband and other services to a number of ISPs and businesses around the United Kingdom, has today warned that those calling for a return to annual paper statements from broadband ISPs should “Get real!” and be mindful of the costs.

30th October, 2013 (0 Comments)

Budget ISP TalkTalk has had one of its “Hottest Half Price” Facebook promotions for their “TV, broadband, fibre and calls” bundle banned after it claimed that the triple-play package was priced from just £7.75 a month, although it failed to mention the line rental charge.

30th October, 2013 (6 Comments)

The Advertising Standards Authority (ASA) has once again banned two Virgin Media broadband adverts for promoting “unlimited downloads” with “no caps” on data usage because the ISPs Traffic Management Policy (TMP) was found to contradict this by imposing an “immoderate” restriction on customers service speeds.

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