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ISP News Archives for September 15, 2015

 
PlusNet Finally Sets Closure Date for Sibling UK ISP Madasafish

15th Sep 2015 (4 Comments)

Chances are that most of you won’t have heard about the once popular little ISP called Madasafish, which following BT’s purchase of the Brightview group was ultimately merged under PlusNet’s wing all the way back in late 2007. But soon the little fish will be no more.

UPDATE First Pictures of New Virgin Media Cable Router SuperHub v3

15th Sep 2015 (18 Comments)

Liberty Global, which owns cable operator Virgin Media as well as other ISPs (e.g. Ziggo, Telenet and UPC), has offered up the first look at their new “Connect Box” device (Virgin’s next combined broadband router and cable modem). The name may be changed in the UK to SuperHub v3.

UPDATE Data Corruption Issue Hitting Broadband Users Near Edinburgh

15th Sep 2015 (4 Comments)

Broadband users with connections that are based off BTOpenreach’s national network (e.g. BT, Sky Broadband, TalkTalk), specifically those who reside around the eastern side of Edinburgh in Scotland (East Lothian), appear to be suffering from a curious fault that is causing downloads to corrupt.

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Which Name BT, TalkTalk and Vodafone Worst for Customer Service

15th Sep 2015 (4 Comments)

A new Which? survey of the United Kingdom’s 100 biggest brands, which focused on customer service quality, has revealed that energy and telecoms firms dominate the bottom of the table where BT, TalkTalk and Vodafone were all also singled out for criticism.

Three UK Becomes First to Launch Commercial 4G Super Voice VoLTE

15th Sep 2015 (8 Comments)

Mobile operator Three UK has this week become the first national provider to switch-on a commercial Voice-over-LTE (VoLTE) service, which essentially allows high quality voice calling and text messages to be sent over their normally data centric 4G network. But there’s more.

EE UK Attempts to Reverse Poor Broadband Customer Service Record

15th Sep 2015 (6 Comments)

Telecoms giant EE has announced that it is to introduce a new “Broadband Service First” pledge, which will form part of a fresh commitment to move away from the bad old days and their sometimes shaky history of customer service. Now to set aside that feeling of déjà vu from the old Orange days.

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  7. Mobile Broadband (2415)
  8. FTTC (2131)
  9. Statistics (2088)
  10. 4G (2046)
  11. Virgin Media (1978)
  12. Ofcom Regulation (1740)
  13. 5G (1671)
  14. Fibre Optic (1576)
  15. Wireless Internet (1573)
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