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BT’s Consumer ISP division has started to push their ultrafast 200-300Mbps Fibre-to-the-Premise (FTTP) based broadband packages (Infinity 3 and 4) a bit by reducing the monthly prices for new subscribers and adding a Reward Card (MasterCard) worth £125.
Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts / connections and extra support options.
Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.
Sky (Sky Broadband) has today moved to make their recently launched and O2 MVNO based Sky Mobile service more attractive by launching a new service called ‘Swap‘, which will allow customers to get the latest Smartphone every year.
A new regulatory filing has revealed that yesterday’s executive reshuffle (here) by the top brass at Virgin Media was a response to an internal review, which confirmed that the operator had overstated the roll-out progress of their ultrafast broadband and TV network expansion by 142,000 premises.