Home » UK ISP News Archive » Monthly Archives: August 2017 (87 Posts Found)

ISP News Archives for August 2017

UPDATE3 Rodents Knock Out Broadband and Phone Services in South London

11th Aug 2017 (11 Comments)

A number of major broadband and phone providers (e.g. Sky Broadband and TalkTalk) have been affected in central South London after several core fibre optic cables were “damaged” by hungry rodents, which has kept thousands of customers offline since last night.

UPDATE Vodafone UK Offers Home Broadband Service with £199 Gift

11th Aug 2017 (5 Comments)

Communications provider Vodafone has decided that being one of the cheapest providers of unlimited “fibre broadband” (FTTC) services isn’t good enough and so they’re giving new and upgrading customers a “cool gift” worth up to £199, provided you order before 9th September 2017.

UK ISP Origin Broadband Boosted by £2m Private Investment

10th Aug 2017 (10 Comments)

Calculus Capital, which specialises in Enterprise Investment Schemes and Venture Capital Trusts, has made a second investment of £2 million into Doncaster-based ISP Origin Broadband. The new money will be used to help grow the business (i.e. attracting more customers and adding extra UK staff).

UK ISP TalkTalk Hit by £100,000 Fine for 2014 Personal Data Breach

10th Aug 2017 (2 Comments)

Once again the Information Commissioner’s Office (ICO) has today whacked broadband ISP TalkTalk with a £100,000 fine, which comes after several accounts at their outsourced Wipro call centre in India were used to access the personal data of 21,000 customers.

London Mayor Unveils Vague Plan to Tackle City’s Broadband “Not Spots”

10th Aug 2017 (7 Comments)

The Mayor of London, Sadiq Khan, has today unveiled a bunch of new measures that are aimed at tackling parts of the city that suffer from slow and unreliable broadband or mobile connectivity “not spots“, such as those that exist around parts of Rotherhithe, Westminster and the central City of London.

UK ISP TalkTalk Warns BT’s 10Mbps Broadband USO is “legally questionable”

10th Aug 2017 (11 Comments)

Budget ISP TalkTalk has warned that it is “legally questionable” for BT to recover up to £600m of the costs incurred for their proposed 10Mbps Universal Service Obligation deployment by extracting the money via charges for products providing access to Openreach’s local access networks.

Hampshire UK Commits £1m to Install Community Broadband Networks

10th Aug 2017 (5 Comments)

The Hampshire County Council in England has allocated £1 million to help fund and support local communities that will not benefit from the regional roll-out of “superfast broadband” (24Mbps+) networks. Instead the communities can use the funding to help build an alternative, but there’s a catch.

Which? Finds Most UK People Not Getting the Broadband Speed they Expect

10th Aug 2017 (12 Comments)

The problem of advertised vs real-world broadband performance expectations has been given new ammunition by consumer magazine Which? today. A study conducted by the group found that the overall speeds recorded in internet speedtests were only 58% of the speed that users were expecting to get.

Ookla Launch Global Monthly Broadband Speeds Report – UK at 49.22Mbps

10th Aug 2017 (1 Comment)

The firm behind the Speedtest.net service, Ookla, has reintroduced a monthly country ranking of global mobile and fixed broadband speeds. In their first report we find the United Kingdom ranked 24th fastest in the world with an average download of 49.22Mbps (fixed) and 25.83Mbps (mobile).

UK ISP Aquiss Offers 3 Months Free Unlimited FTTC “Fibre Broadband”

10th Aug 2017 (0 Comments)

Shropshire-based ISP Aquiss has announced that all of their ‘up to’ 38-76Mbps capable unlimited “fibre broadband” (FTTC) packages are being offered free for the first 3 months of service during the summer, although this doesn’t include phone line rental (optional service).

UPD Anger Flares at Openreach Over Holiday Homes USO Exclusion in Scotland

9th Aug 2017 (62 Comments)

Residents of the Grand Eagles holiday park in Perthshire (Scotland) have claimed that Openreach holds a virtual “monopoly” after they accused the operator of trying to “extort” £3,500 per property from home owners, who aren’t covered by the current Universal Service Obligation.

UPD2 Ofcom Reveals Price Impact of BT’s Proposed 10Mbps Broadband USO

9th Aug 2017 (7 Comments)

Ofcom has today revised their Wholesale Local Access (WLA) charge controls in order to show how their planned broadband / FTTC price reductions could be impacted by BT’s voluntary proposal to spend £450m to £600m on the roll-out of a 10Mbps Universal Service Obligation.

Three UK in Formal Legal Threat to Delay Ofcom’s 4G – 5G Spectrum Auction

9th Aug 2017 (17 Comments)

Here we go again. Mobile operator Three UK has issued a formal letter before action to Ofcom, which threatens the regulator with a Judicial Review unless they change the rules of their forthcoming 4G and 5G radio spectrum auction in order to more aggressively curb EE’s (BT) dominance.

Openreach Offer £1K Reward to Catch Network Attackers in Tweedbank

9th Aug 2017 (1 Comment)

Openreach (BT) and Crimestoppers are offering their usual reward of up to £1,000 for any information leading to the arrest and subsequent successful convictions of anybody involved with an attack on the operator’s network that occurred in the large Scottish village of Tweedbank.

Scotland Fear 10Mbps Broadband USO Plan May Extend BT’s “Monopoly”

8th Aug 2017 (13 Comments)

The Scottish Government has issued a letter to the UK’s Department for Digital (DCMS) that warns against accepting BT’s proposed investment of up to £600m to deploy a new 10Mbps+ Universal Service Obligation for broadband, which they fear could extend BT’s “monopoly position in rural areas.”

Ofcom Drop 2 Year Investigation of Sky Broadband’s Cancellations Policy

8th Aug 2017 (0 Comments)

Sky (Sky Broadband) will be pleased to learn that Ofcom has today dropped a 2 year old investigation into whether or not the operator breached the regulator’s consumer protection rules for governing the termination of landline and broadband contracts.

UPD KCOM Fined £900K by Ofcom for Emergency Services Network Failure

8th Aug 2017 (1 Comment)

The UK telecoms regulator has hit KCOM, the incumbent telecoms and broadband provider for Hull in East Yorkshire, with a fine of £900,000 after “a serious weakness” in their network resulted in 74 calls to the emergency services failing after a BT telephone exchange in York flooded during Storm Eva.