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ISP News Archives for 2017

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th Apr 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th Apr 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

BT Names the UK Top 5 Worst Nuisance Callers as 2 Million Adopt Call Protect

12th Apr 2017 (1 Comment)

It’s been three months since BT introduced their free ‘Call Protect‘ service to tackle nuisance calls (here) and some 2 million homes across the United Kingdom are now using it. The broadband ISP has also published a table of the top 5 worst nuisance callers for March 2017.

BT Unveil Antrim as First 330Mb G.fast Broadband Rollout Area for N.Ireland

11th Apr 2017 (14 Comments)

None of the 17 initial pilot locations announced for BT’s pilot of 330Mbps capable G.fast (ITU G.9700/9701) broadband technology has included anywhere in Northern Ireland, but all that changed today after they confirmed that 4,000 premises in Antrim would benefit.

Ofcom Make it Easier for Aircraft to Support In-Flight 2G, 3G and 4G Mobile

11th Apr 2017 (0 Comments)

The UK telecoms regulator has proposed to introduce a small but important change that would make it easier and cheaper for aircraft to support the use of on-board mobile devices (e.g. handsets, tablets, laptops) in the 2G, 3G and 4G radio spectrum bands.

Citizens Advice Criticises UK Broadband ISPs for Post Contract Price Rises

11th Apr 2017 (8 Comments)

On ISPreview.co.uk we’ve long made a point of highlighting post-contract / discount prices in our listings and we’ve frequently called for ISPs to make such details clearer. Today Citizens Advice has similarly warned that broadband prices can rise by an average 43% when fixed term deals end.

UK ISP BT Removes Capped Broadband Packages and Cuts Unlimited Prices

11th Apr 2017 (9 Comments)

As most people known BT’s Consumer ISP division has long offered a range of broadband packages with capped usage allowances, at least it did until today as the options have been removed in order to avoid confusion. At the same time they’ve cut the price of their unlimited usage options.

Hyperoptic – 1Gbps Broadband for Thousands of Thurrock Social Housing Tenants

11th Apr 2017 (1 Comment)

Urban fibre optic ISP Hyperoptic has today reached yet another social housing agreement, which means that “thousands” of homes in Thurrock (Essex) will soon gain access to their ultrafast 1Gbps capable FTTP/B based broadband network. A special £9 a month 5Mbps option will also be offered.

UPD ISP TalkTalk Business Adopt BT Openreach Dark Fibre After CMA Ruling

10th Apr 2017 (0 Comments)

UK Internet provider TalkTalk Business has today confirmed that they will be one of the first ISPs to adopt Openreach’s (BT) proposed ‘Dark Fibre Access‘ product, which follows a key ruling by the Competition and Markets Authority (CMA) that will affect how the service is priced.

Warrington MP Asks £246K Compensation for Slow Residential Broadband

10th Apr 2017 (49 Comments)

The MP for Warrington North (Cheshire, England), Helen Jones, has claimed that many residents in the area should be paid a total of £246,000 in compensation by ISPs because of the slow broadband speeds that local homes are alleged to endure. She wants Ofcom to take action.

Cityfibre Deploy Ultrafast Gigabit FTTP Broadband in Slough and Maidenhead

10th Apr 2017 (0 Comments)

Cityfibre has announced that two further large towns in Berkshire (England) – Slough and Maidenhead – will be the next on their list to benefit from the deployment of a new 1Gbps capable Fibre-to-the-Premise (FTTP) broadband and Ethernet network for local businesses.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th Apr 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

City of London Corp Award 1Gbps Free WiFi Network Contract to O2 and CTIL

7th Apr 2017 (3 Comments)

Earlier this year we reported that the City of London Corporation aimed to deploy a free WiFi network with “gigabit speeds” across much of the city’s “Square Mile” heart (here). Today we can confirm that O2 and Cornerstone Telecommunications Infrastructure (CTIL) will build and run it.

Virgin Media Confirm 300Mbps Broadband Roll-out for 42,000 Devon Premises

6th Apr 2017 (16 Comments)

Cable operator Virgin Media has announced that some 42,000 additional homes and businesses across Devon (England) will soon gain access to their ultrafast 300Mbps cable broadband and TV service, which forms part of the £3bn Project Lightning network expansion.

Black Country Broadband Scheme to Cover Extra 2,000 Premises via £1.2m Boost

6th Apr 2017 (0 Comments)

The Black Country Broadband Project in England’s West Midlands, which is working with Openreach (BT) to make “superfast broadband” (FTTC/P) available to 98% of premises by Autumn 2017, has secured a further £1.2m from the Local Enterprise Partnership to boost its reach.

RootMetrics Reveals 4G Mobile Coverage by Operator in the UK’s Biggest Cities

6th Apr 2017 (12 Comments)

RootMetrics has today published the results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators, across 14 of the biggest cities. Unsurprisingly EE does the best in 13 of the 14 metro areas tested.

Broadband Trails Doctors as the Most Important Factor for New Communities

6th Apr 2017 (6 Comments)

A new study of 2,000 UK people by residential housing developer Redrow has claimed that the most important factor which goes toward creating a community is access to a local doctor’s surgery (99.5%), which was followed by “high-speed broadband” (98.1%).