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ISP News Archives for April 7, 2020

 
Copper Thieves Shun Lockdown, Cut Broadband in West Cumbria

7th Apr 2020 (29 Comments)

Police have launched an investigation after hundreds of homes in Maryport, West Cumbria (England), were left without access to vital broadband connections following the theft of copper telecoms cables from Openreach’s (BT) local network during the COVID-19 (Coronavirus) crisis.

Free Daytime Calls for Virgin Media’s Vulnerable Phone Customers

7th Apr 2020 (5 Comments)

Customers of cable broadband ISP Virgin Media UK, specifically those classified as “elderly” (aged 65+) or “vulnerable” and taking the operator’s landline phone service, are being given “free daytime calls” so they can stay connected “at no extra cost” during the COVID-19 (Coronavirus) crisis.

Zen and Direct Save Telecom Named Top ISPs by Genie for 2020

7th Apr 2020 (0 Comments)

The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins across multiple categories. In particular Zen scooped the “Best Broadband Provider” accolade among others, while DST won for value and customer care.

Vodafone UK Removing £60 New Broadband Line Install Fee

7th Apr 2020 (5 Comments)

Mobile operator and ISP Vodafone UK informs us that customers taking one of their FTTC based “superfast home broadband” packages, specifically those who will need a brand new copper line installed, won’t have to pay the usual £60 one-off installation charge if they order before the end of April 2020.

The Hidden Catch to Zero Rated UK Mobile Data on NHS Sites

7th Apr 2020 (3 Comments)

Over the past few weeks all of the major UK mobile operators (O2, Vodafone, etc.) have responded to the Coronavirus (COVID-19) crisis by, among other things, zero rating (no charge) data usage on specific support websites (e.g. NHS). But this doesn’t always work as advertised and can still eat into your allowance.

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The Top 15 Category Tags
  1. FTTP (5533)
  2. BT (3518)
  3. Politics (2542)
  4. Openreach (2299)
  5. Business (2267)
  6. Building Digital UK (2247)
  7. FTTC (2045)
  8. Mobile Broadband (1978)
  9. Statistics (1790)
  10. 4G (1669)
  11. Virgin Media (1621)
  12. Ofcom Regulation (1466)
  13. Fibre Optic (1396)
  14. Wireless Internet (1392)
  15. FTTH (1382)
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