Home » UK ISP News Archive » Monthly Archives: July 2023 (143 Posts Found)

ISP News Archives for July 2023

Survey Claims Some UK People Struggle to Pay Broadband Bills

13th Jul 2023 (22 Comments)

A new Which? survey conducted by Yonder has claimed that 7.2% of households missed a bill or housing payment during June 2023 and, among those who missed one or more bills, 32% struggled to pay for broadband and / or TV, rising to 42% for energy bills, 40% for council tax and 38% for water.

Openreach List Next 18 UK Areas for Copper Phone to Fibre Switch – Tranche 13

13th Jul 2023 (17 Comments)

Openreach (BT) has confirmed the next batch of 18 UK exchanges under ‘Tranche 13‘ of their project to move away from older copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which in this case will also occur once over 75% of premises in each area are able to get FTTP broadband.

Broadband ISP Cuckoo Adopts Kraken Utilities Platform

13th Jul 2023 (17 Comments)

UK ISP Cuckoo (Giganet), which sells broadband packages to consumers via Openreach’s full fibre (FTTP) network, has today signed a deal to adopt the cloud-based Kraken Utilities (part of Octopus Energy Group) platform, which they claim could lead to “better customer and employee satisfaction“.

British sterling one pound coin currency by 123rf

Ofcom UK to Publish Take-up of Social Tariffs by Provider

13th Jul 2023 (9 Comments)

Ofcom has published an update on its action plan to support broadband and mobile customers during the cost-of-living crisis, which once again calls on UK ISPs to take “immediate action” to boost the take-up of cheaper social tariffs (available to those on state benefits) and promises to publish take-up data for each provider.

Ofcom Investigate Virgin Media UK Over Customer Cancellations UPDATE

13th Jul 2023 (46 Comments)

The national telecoms and media regulator, Ofcom, has this morning announced that they’ve opened an investigation into the service cancellation practices of UK broadband ISP Virgin Media (VMO2), which follows customer complaints that suggest the “company is making it difficult for them to cancel their services“.

Unite Raise Conflict of Interest Concerns Over Vodafone and Three UK Merger

13th Jul 2023 (16 Comments)

Unite the Union, which has previously expressed its opposition to Vodafone and Three UK’s proposed merger (here), is attempting to up the ante by pressing some of Vodafone’s largest shareholders (e.g. Blackrock, Vanguard, Norges Bank and local authority pension funds) to take a stand, on conflict of interest grounds, at the next AGM.

RETN-London-to-Paris-Fibre-Link-CrossChannel

RETN Launch New London to Paris Subsea Fibre Link

13th Jul 2023 (6 Comments)

Network operator RETN has this week launched a new 550km long low latency network route between London and Paris (including a 149km submarine segment under the English Channel), which leverages the latest CrossChannel subsea cable – the first one to be built in almost 20 years.

Hands holding british pound coin and small money pouch by 123rf

48% of Low Income Pensioners Struggle to Pay Broadband Bills

13th Jul 2023 (20 Comments)

A new YouGov survey of 1,150 adults aged 65+ in England, which was commissioned by older people’s charity Independent Age, has claimed that 48% of respondents on a low income (under £15k a year) have struggled to keep up with their broadband ISP bill in the last 6 months (20% of those found it a constant struggle and 28% struggled from time to time).

Big UK Mobile and Broadband ISPs Commit to Cut Emissions

13th Jul 2023 (1 Comment)

The Digital Connectivity Forum (DCF), an industry think-tank, has today announced that the UK’s largest mobile and broadband providers, including BT, Three UK, and Sky Broadband, among many others, have agreed to work together to reduce greenhouse gas (GHG) emissions from the telecoms supply chain.

Three UK Tops Ookla’s H1 Study of 5G Mobile Broadband Speeds

12th Jul 2023 (16 Comments)

Ookla, which operates the popular Speedtest.net service, has published their latest Q1-Q2 2023 (H1) study into the performance of 5G based mobile broadband networks in the United Kingdom, which once again finds that Three UK continues to deliver the fastest median download speed (265.75 Mbps).

CityFibre Officially Launch 2.5Gbps FTTP Home Broadband Tier

12th Jul 2023 (67 Comments)

As expect, CityFibre has today announced that they’ve officially made a new 2.5Gbps (symmetric) speed consumer UK broadband tier available at wholesale for their retail ISPs to sell on to customers, which harnesses the operator’s new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network.

EE UK Partners NVIDIA to Launch New Cloud Gaming Bundles

12th Jul 2023 (1 Comment)

Customers of EE‘s mobile and home broadband ISP packages may like to know that the UK network operator has now joined forces with NVIDIA to launch a new range of “great value cloud gaming offerings“, which include membership of the ‘GeForce NOW’ cloud gaming service (access to over 1,600 games).

Brsk Extend West Midlands UK Full Fibre Build to South Birmingham

12th Jul 2023 (5 Comments)

Broadband ISP and network operator Brsk, which has so far built their gigabit speed Fibre-to-the-Premises (FTTP) network to cover 200,000 UK premises (rollout plan), has today announced that their West Midlands (England) focused deployment has been extended into South Birmingham.

CityFibre Start £42m FTTP Broadband Build in South Tyneside

12th Jul 2023 (11 Comments)

Network operator CityFibre has today announced that they’ve finally entered the construction phase of their £42 million project to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband network across South Tyneside (Tyne and Wear) in North East England. The operator is already working in neighbouring Gateshead.

Rural Broadband ISP B4RN Upgrade to 400Gbps UK Core Network

12th Jul 2023 (16 Comments)

Fibre optic builder and ISP B4RN (Broadband for the Rural North), which since 2011 have been working with community volunteers to roll out a 10Gbps Fibre-to-the-Premises (FTTP) broadband network across rural parts of England, has confirmed that they will upgrade their core network to 400G in order to make it future-proof through 2030.

Study Claims Sky Has Most Confusing UK Broadband Contract of Big ISPs

12th Jul 2023 (5 Comments)

A new study by Uswitch, which adopted a Flesch–Kincaid readability test to examine the Terms & Conditions (T&Cs) of all the major UK broadband ISPs, has concluded that Sky Broadband’s terms are the “trickiest” for customers to understand. On the other hand, Plusnet’s terms were found to be the “most straightforward“.

802.11bb Standard Released for WiFi Style Visible Light LiFi Networks

12th Jul 2023 (5 Comments)

After years of development, the new Visible Light Communication (VLC) based networking method – called LiFi (Light Fidelity) – now has an official global standard after the release of IEEE 802.11bb, which is based off the hugely successful WiFi standard and should help with commercialising related devices.