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A criminal gang has caused a significant broadband and phone outage for thousands of customers on Openreach’s UK network around the large South Yorkshire (England) village of Thurnscoe. The problems occurred after the thieves damaged the local network while they were dragging the operator’s copper telecoms cables out of the ground.
Software consultancy firm Zentive Group, which previously helped some of the UK’s largest communication providers implement consumer switching solutions, has today revealed that their related SureSwitch platform now supports Switching for Business (SforB) – extending the switching process to the business connectivity market.
The telecoms and media regulator, Ofcom, has published an additional investigation into another alternative full fibre broadband network (altnet) – Grayshott Gigabit (currently known as Gigabit IQ) – after they found “reasonable grounds to believe” that they may not be meeting their duties to show they have secured funds for meeting their liabilities.
Network operator Openreach (BT) has today published the first update to their national roll-out plan for Fibre-to-the-Premises (FTTP) broadband ISP technology since March 2026, which reflects all the recent changes and progress with their existing deployment locations up to October 2026 (i.e. changes in status, removals and any small additions).
Full fibre network operator nexfibre has today issued a joint statement with shareholders InfraVia, Liberty Global (Virgin Media) and Telefónica (O2) to confirm that they do not plan to submit any remedies to the Competition and Markets Authority over their £2bn acquisition of Netomnia (Substantial Group). The move comes after the CMA found significant competition concerns.
Switching broadband provider is normally easy, but in today’s story we cover how one of Virgin Media’s former customers instead ended up spending most of 2026 battling the ISP over an unexpectedly huge bill, after they failed to cancel his old service. As if to make matters worse, the customer then ended up being pursued by debt collectors and suffering damage to his credit file.