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Mirror.. mirror on the wall, which broadband ISP will suffer the most upheld advertising complaints of them all. As another year passes by, ISPreview.co.uk takes a quick look back to see how many complaints fixed line broadband providers garnered from the United Kingdom’s Advertising Standards Authority (ASA) and whether tougher action is needed to stop abuse.
The complaints department for cable operator Virgin Media has admitted that one of its leaflets was “worded badly” after the Managing Director of broadband provider AAISP (Andrews and Arnold), Adrian Kennard, complained that their claim of using a “fibre optic cable to install the services at the customers property” was misleading.
The mobile division of Virgin Media has confirmed to ISPreview.co.uk that they will next month drop the “unlimited data” (Mobile Broadband) aspect of their Pay-As-You-Go (PAYG) based Big Data and Texts top-ups, which launched at the end of last year (here), in favour of a capped usage allowance.
A Policy and Resources committee meeting of the Dumfries and Galloway Council in Scotland has confirmed that the local authority will commit £12.6 million to help make superfast broadband ISP connectivity available to 85% of local premises by 2015.
BTWholesale, the wholesale division of national UK telecoms operator BT, has confirmed to ISPreview.co.uk that its up to 20Mbps (ADSL2+) capable 21CN based Wholesale Broadband Connect (WBC) platform will be extended beyond their current targets and into more rural areas to reach over 92% of the country.
ISP Sky Broadband (BSkyB) has today extended its offer of three months half price service for their up to 38Mbps capable superfast broadband (Sky Fibre Unlimited) with free weekend calls, TV and free connection bundle until 28th March 2013.