ISP Reviews by budge

joined and i regret it totally customer services are a joke they dont have respect for customers and billing dept are so pathetic they to eager on asking for payments even tho you owe them nothing. they send threatening emails saying they want payment or action will be taken entanet are so narrow minded

i cant wait for leaving these if you want trouble free broadband then i guess you should move on and there terms and conditions suck big time total rip offs

AVOID AT ALL COSTS !!!!!!! these muppets are as bad as bt

DONOT sign up for vdsl(fibre) medium package with talktalk its a absolute sham and the speeds you quoted YOU don't get. I think that's to get you in contract then you have 18 months of hell with terrible internet and over priced rip off line rental. not just TT its also BT and there crappy fibre and they call it superfast which its overhyped and its rip off Britain yet again.The fault managers talk out there @ss with as they must be on drugs when they say you getting a good speed. donot trust this company one bit the agents lie out there back teeth when they tell you something and when it comes to what ever they have said they tell you complete different .

ive just joined o2 and thort was great but havent been with them two weeks and had to ring technical support was told i be runnin upto an estimate of 8mb

now these muppets are saying upto 5mb as they so call tests on my line which is utter rubbish im not that far from the exchange and the internet runs s**te....

paying £17.13pm for there Great service NOT!!
Plus having to top up my mobile another £10 every three months to get the discount Yeah Right !!! customer service sucks big time ive been intouch with ofcom.

Suppose to get there customers the best speeds they can thats another clause in the t/c

Avoid o2 like BT as both as bad as each other

joined 21st of march had nothing but trouble getting charged from sky and titanadsl because (dozy retards BT wholesale ) not doing there job right YET Again.
So basically getting charged for 2 broadbands and line rental
sky dont want to know even tho they should contact stupid BT to sort the problem out as BT admit they have partially connected me to sky as titanadsl cannot close my account or billing until BT get there finger out and sort the problem ( Typical of Retarded BT )

so tried to move and basically still having problems as both are saying its there fault and going round in circles whos to blame

PLUSNOT i wouldnt recommend due to disconnections/speed issues isnt whats it made out to be before joining was suppose to be upto 17mb and from day one have never seen it increase over 12mb which i know for sure it can go faster than this its seems to be a Poxy BT sister company have restricted it in my opinion
so my advice would be to DONOT join THESE you will be DISSAPOINTED maybe cheap dial up but its the worst isp for DISCONNECTIONS and SPEED doesnt increase due to disconnections i expect no wonder never increases .
cs is Good but pity there Dial up wasnt as good STAY WELL CLEAR Unless You Want Trouble DIAL UP If You Call IT BROADBAND like dial up

EXACTLY LIKE BT CRAP!!!!!!!!

BT/PLUSNET CAP YOUR SPEEDS FOR THEM TO LOOK GOOD WHICH IS TOTALLY WRONG.. NOT VALUE FOR MONEY

A company what takes money even when not even with them charging for a service that you aint even getting .

ANOTHER RIP OFF COMPANY LIKE BT ADVICE STAY WELL CLEAR OF THESE COWBOYS .