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02nd Mar, 2011 01:29 AM
Adrian Kennard, the director of a small but highly reputable UK based broadband ISP ( AAISP ), has criticised the usefulness of Ofcom's official Alternative Dispute Resolution (ADR) consumer complaint handler schemes.
02nd Mar, 2011 00:29 AM
The European Commission (EC) has issued a crucial progress update on the state of its Digital Agenda and plans to improve broadband internet access for all EU citizens. The EC claims to be on track with 90% of the plan, although about 10% has been hit by a delay.
01st Mar, 2011 23:00 PM
Cable ISP Virgin Media has yet again come top in the latest monthly study of broadband speed performance, with the UK national average rate climbing to 6.755Mbps.
01st Mar, 2011 14:08 PM
UK ISP PlusNet has pledged to deliver faster 'up to' 20Mbps broadband internet access speeds to over 60% of their customers by the end of this year (compared with 15% today). Better yet, they're doing it for free.
01st Mar, 2011 11:53 AM
The UK Wi-Fi Hotspot operator, BT Openzone, has launched a new "buy 2 get 1 free" promotion on its wireless broadband internet access vouchers.
01st Mar, 2011 08:23 AM
The UK consumer magazine, Which?, has today told broadband ISPs that any connection speeds promoted with the "up to" qualifier should be both available to at least 10 Percent of their customers and accompanied by a typical speed range.
01st Mar, 2011 06:54 AM
Kent Country Council (KCC) in the UK has today announced a major new £1.5m scheme to help bring superfast broadband ISP services to more of the region homes and businesses.
01st Mar, 2011 05:56 AM
Internet access provider Be Broadband UK has announced a raft of new price hikes for the end of March 2011, with some of their broadband packages increasing by as much as 20% over the previous level.
28th Feb, 2011 12:17 PM
Wales has today advertised its procurement notice in the Official Journal of the European Union (OJEU), which is seen as a crucial step towards meeting the country's superfast broadband ambitions. The Welsh Assembly Government (WAG) wants all homes to have access to internet (ISP) download speeds of 30Mbps by 2020.
28th Feb, 2011 11:54 AM
Hundreds of thousands of Vodafone's mobile internet (Mobile Broadband), voice and text message customers in the UK have been left without a service after criminals broke into their Basingstoke exchange and stole key IT equipment last night.
28th Feb, 2011 08:38 AM
An Ofcom investigation has found that a UK broadband ISP, TalkTalk (Tiscali), has incorrectly billed 62,000 of their customers. As the result the internet provider has today agreed to pay £2.5m back in compensation to the affected users.
28th Feb, 2011 08:25 AM
The UK's communications regulator, Ofcom, is expected to reveal its latest broadband ISP speed testing data on Wednesday this week. Sadly those expecting big improvements could be disappointed. The gap between real-world and advertised performance continues to grow.
28th Feb, 2011 07:52 AM
A new WiMAX based wireless ISP, Click4Internet, has brought its superfast 30Mbps broadband internet access service to parts of Portsmouth and the Isle of Wight. In addition the service is now also being used to cover ferry trips between the island and mainland UK.
28th Feb, 2011 00:57 AM
Today marks the start of the Europe-wide Get Online Week 2011 event, which seeks to encourage those who have not tried the internet to give it a go.
26th Feb, 2011 06:50 AM
The latest fourth quarter 2010 financial results for UK broadband ISP O2 ( Be Broadband ) have shown a sharp decline in fixed line growth, although they still managed to add 7800 new customers to reach a total of 671,600.
25th Feb, 2011 12:53 PM
The advertising of "up to" broadband ISP speeds in the UK could soon be banned after the Communications Consumer Panel (CCP) watchdog joined calls for it to be replaced by a measure of "typical speed" performance.
25th Feb, 2011 11:56 AM
Businesses in the UK town of Burton-on-Trent (Burton) are up in arms after BT refused new broadband ISP connections because the areas local telephone exchange had run out of capacity.
25th Feb, 2011 07:50 AM
TalkTalk Business has warned UK SME's that using a domestic grade broadband internet connection for a corporate environment could ultimately cost them GBP357m in lost labour due to slow and unreliable performance.
25th Feb, 2011 07:06 AM
The UK government, music industry (rights holders) and broadband ISPs have this week met to discuss the development of new legal alternatives to illegal internet copyright infringement. Apparently real progress has finally been made, or so they claim.
24th Feb, 2011 12:14 PM
The South East of England has today been struck by a major broadband outage and performance loss following an unspecified fault with the national BT UK platform.
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