ISPs Should Concentrate On Service
Posted: 09th May, 2003 By: MarkJ
New research from Point topic has suggested that UK ISPs give up their obsession with offering faster broadband speeds and start concentrating on delivering a high quality service:
Raising sustained service levels is essential if punters are to adopt new applications. Motives, means and applications maintains that a high data rate is of no value for many applications unless it is continuous.
"It must not come and go while the user is trying to watch a football game or have a phone conversation," says the report.
More @ The Register.
Raising sustained service levels is essential if punters are to adopt new applications. Motives, means and applications maintains that a high data rate is of no value for many applications unless it is continuous.
"It must not come and go while the user is trying to watch a football game or have a phone conversation," says the report.
More @ The Register.
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