Customers of Zen Internet’s legacy superfast “Fibre Optic Broadband” (FTTC) packages, such as their old Fibre Lite and Fibre Active products, will receive a significant increase to their existing monthly usage (download) allowances from 1st February 2014.
The ISP replaced its older packages with a series of more affordable and flexible options last year, two of which offer “Truly Unlimited Usage“. Since then Zen has also boosted the allowances for their existing ADSL broadband subscribers (here) and so it makes sense to do the same for legacy FTTC subscribers too.
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Zen are also continuing to make a significant investment of £3.5 million into building up and improving their core infrastructure (here) and today’s move is partly as a result of that work.
James Griffin, Zen’s Head of Product Management, said:
“We don’t take our awards and positive feedback for granted. To stay at the top and provide value to our customers, we need to keep improving. We’ve been listening to how our customers’ internet use is changing and what they want to see from Zen. It’s clear that as more of us watch our favourite TV shows through online catch-up services, check out the latest viral video clips or simply watch the news live online, the amount of internet bandwidth we consume is growing.”
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