Home » UK ISP News Archive » Yearly Archives: 2014 (1260 Posts Found)

ISP News Archives for 2014

Virgin Media to Expand UK Cable Broadband Network, But Bleeds Subscribers

6th Aug 2014 (10 Comments)

National UK cable provider Virgin Media (Liberty Global) has suffered a traditionally dismal second quarter (Q2-2014 Calendar) after seeing their total broadband subscriber growth decline by -12,000 to total 4,524,200 customers, which is a reverse from the +25,700 added in Q1. But the good news is that their network will soon reach another 100,000 homes, albeit only in East London.

ISPA UK Sets Out Proposals to Improve Consumer ISP Complaint Handling

5th Aug 2014 (4 Comments)

The Public Affairs Manager for the UK Internet Service Providers Association (ISPA), Andrew Kernahan, has today set out what sort of changes they’d like to see in order to improve Ofcom’s Alternative Dispute Resolution (ADR) process for handling serious consumer complaints against broadband providers. Would you support a pay to complain system?

Bradley Stoke’s Exchange Only Lines Finally Get BT Superfast Broadband

5th Aug 2014 (19 Comments)

After years of waiting it now looks as if at least some of the 22,000 strong population of Bradley Stoke, a busy town in South Gloucestershire where many of BT’s copper wire based telephone and broadband services are delivered via Exchange Only Lines (i.e. no street cabinets), are finally getting access to superfast broadband (FTTC) connectivity.

BT Finally Unveils New 4G Mobile Plans and WiFi Service.. for UK Businesses

4th Aug 2014 (5 Comments)

Anybody who has been wondering how BT would make use of their new 4G mobile spectrum and EE MVNO deal now has a partial answer. The UK telecoms giant has today launched its new 4G (LTE) based mobile plans, which also include unlimited wifi “at no extra cost“. But residential consumers will have to wait a little longer.

UK Consumers Highlight Unreliable Broadband ISP Speed Estimates

4th Aug 2014 (33 Comments)

The latest survey of 1,377 ISPreview.co.uk visitors has reported that 67.5% of respondents do not receive the broadband speed that their ISP first estimated, with most experiencing significantly slower performance than originally anticipated and the rest (27.3%) getting either exactly what they were promised or a faster service.

BT Openreach Launch UK Street Cabinet Level FTTC Broadband Check

4th Aug 2014 (90 Comments)

Consumers wanting to know whether or not they are covered by and can receive a superfast broadband connection using BTOpenreach’s ‘up to’ 80Mbps Fibre-to-the-Cabinet (FTTC) technology will, from today, now be given a more useful result after the national UK telecoms operator updates their availability test to include Street Cabinet status.

UPD Doubling Broadband Speeds Can Boost UK House Prices by 3 Percent

4th Aug 2014 (15 Comments)

The London School of Economics and Political Science (LSE) and the Imperial College Business School has examined 15 years’ worth of data to identify the impact on UK house prices of faster Internet access. The conclusion found that property prices increase by an average of around 3% when the available broadband speeds doubled.

UPDATE PlusNet Cuts Price of Superfast Unlimited Fibre Broadband

4th Aug 2014 (4 Comments)

Internet provider PlusNet has reduced the price of their superfast ‘up to’ 38Mbps capable Unlimited Fibre (FTTC) broadband and Home Phone product, with packages now starting from just £3.75 per month for the first 6 months (£14.99 thereafter).

BT Infinity Cuts UK Superfast Broadband Package to GBP5 Per Month

2nd Aug 2014 (40 Comments)

BT has, for next week only, added a £75 Sainsbury’s voucher to all new standard broadband bundles and a £125 voucher for their superfast (FTTC) packages. In addition, the entry-level price of their superfast BTInfinity 1 service has been reduced to just £5 per month for the first 6 months (£15 thereafter) and a series of new student deals with 9 month contract terms are now available.

UPD3 Nominet UK Bodge Risks Google.c.uk and BBC.c.uk Typo Security Threat

1st Aug 2014 (7 Comments)

Nominet, which handles the registry of .uk Internet domains, is no stranger to controversy and some of their decisions over the years have caused plenty of head scratching. The latest bit of fun seems to be as a result of their new .uk rules, which have allowed typos for UK sites (e.g. bbc.c.uk, google.c.uk and hsbc.c.uk) to go to a different server (you can do it for almost any .uk or .co.uk domain).

BT UK Employees Open Arms for Huge GBP1.1bn Share Plan Pay Out

1st Aug 2014 (4 Comments)

Some 23,000 of BT’s employees, specifically those that joined the operators five-year “saveshare” plan in 2009 under which they’ve saved between £5 and £225 every month until now, look set to receive a pay-out in shares that will be worth an average of over £49,000 each as the plan matures (assumes a saving of £124 per month was made).

RECORD A Single Laser and Cable Delivers Fibre Optic Speeds of 43Tbps

1st Aug 2014 (0 Comments)

A team of scientists working at the Technical University of Denmark (DTU) has broken a new record after they were able to use a single laser to transmit data speeds of 43Tbps (Terabits per second) over a single fibre optic cable, which is important because this kind of setup is arguably reflective of a real-world environment.

UPD Citizens Advice Slam UK Debt Collection for Broadband Cancel Fees

1st Aug 2014 (10 Comments)

The UK Citizens Advice agency has criticized the “arbitrary cancellation fees” that some UK consumers face when attempting to switch broadband ISPs, with the average cost of such charges apparently coming out at £190 with peak fees of up to £625 being reported. Poor broadband speeds, connection faults and bad support are some of the key reasons why people switch.

UPDATE EE Confirm UK 4G Rollout Delay – Blames Ofcom Licence Fee Hike

1st Aug 2014 (5 Comments)

Mobile operator EE (Everything Everywhere) has confirmed to ISPreview.co.uk that their new “superfast” 4G (LTE at 1800MHz, 800MHz and 2.6GHz) based Mobile Broadband network will not reach its originally predicted UK coverage target of 98% (population) by the end of 2014 and will instead fall short at 90%.

Ofcom Revises Huge UK 3G and 4G Mobile Operator Licence Fee Hike

1st Aug 2014 (1 Comment)

The UK telecoms and media regulator has, following concerns from some of the major Mobile Network Operators, today launched another consultation on their controversial and Government-backed plans for a massive hike in annual licence fees for the 900MHz and 1800MHz radio spectrum bands. But the revised fees are still high.

Three UK inTouch App Goes Live as Mobile Data Usage Climbs

31st Jul 2014 (18 Comments)

Mobile operator Three UK has announced that their new App (Three inTouch), which allows customers to talk or text using their existing allowances via a WiFi based wireless Internet connection, is now live. In addition, the operator has revealed stats for data usage on its 3G and 4G based Mobile Broadband network.

Virgin Media Discounts UK Cable Broadband Prices for 12 Months

31st Jul 2014 (0 Comments)

Cable operator Virgin Media has tweaked the price of their superfast broadband services and related TV, phone and mobile bundles to be discounted for a full 12 months (previously the cheaper price period only lasted for 6 months), which can save you between £60 and £180 a year off the primary Big Bundle costs.