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Customers of Virgin Media’s broadband service, specifically those who have been migrated from their old Google (Gmail) based email platform and on to the new in-house solution (here), are being swamped by a seemingly endless mountain of junk mail (SPAM).
The new Consumer Rights Act 2015 has today been officially introduced and, while most of its measures are focused on “goods“, there are a few changes that will affect consumer “services” like broadband, mobile and phone connectivity in the United Kingdom.
BT has today reintroduced their earlier summer discounts, which means that unlimited standard (up to 17Mbps) and superfast (up to 38Mbps BTInfinity) broadband packages have been cut to just £5 and £10 per month respectively. Sainsbury’s shopping vouchers worth up to £125 have also been added.
The Government reports that hundreds of buses, trams and trains in 9 cities across the United Kingdom have so far been equipped with free public Wi-Fi as part of their “SuperConnected Cities” initiative, with 3 million unique users making regular use of the service.
The UK Government’s Digital Economy Minister, Ed Vaizey, has said that he is a “sceptic” of proposal that BT could be split from control of their national broadband and phone network (Openreach) and warned that it has “lots of potential to backfire.” Penny for your thoughts Ofcom.