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ISP News Archives for January 2020


31st Jan 2020 (4 Comments)

UK ISP TalkTalk has today reported their first trading update (Q3 FY2020 financial) since they agreed to sell their full fibre FibreNation network to Cityfibre for £200m (here). The provider, which is home to 4.3 million broadband customers, added 148k new FTTC/P customers in the quarter (down from 174k in Q2 FY20).


31st Jan 2020 (25 Comments)

Good progress is being made by rivals SpaceX and OneWeb, which are both now rapidly moving into a new phase of large-scale deployments on the road to creating two mega constellations of compact Low Earth Orbit (LEO) ultrafast broadband satellites; these should eventually offer “fibre like” speeds to consumers across the world.

30th Jan 2020 (40 Comments)

In a somewhat unsurprising development the Government has again warned UK people that the current “guarantee of free mobile phone roaming” throughout the EU, Iceland, Liechtenstein and Norway “will end” on 1st January 2021, which marks the conclusion of the imminent 11 month Brexit transition period.

30th Jan 2020 (30 Comments)

Ofcom has today announced that they intend to toughen their existing Broadband Speed Code of Practice, which among other things requires UK ISPs to supply consumers with a personal estimate of their broadband line speed before buying. Under the new change this estimate will become more accurate, but there’s a catch.

30th Jan 2020 (2 Comments)

Cable broadband ISP Virgin Media UK has completed their community driven project to roll-out a 1Gbps capable Fibre-to-the-Premises (FTTP) network across 12 rural villages in the Test and Dun Valleys of Hampshire and Wiltshire, which since starting in 2018 (here) has now covered a total of 4,000 local homes and businesses.

30th Jan 2020 (50 Comments)

The BT Group’s results for Q3 2019/20 (financial) have revealed that Openreach has expanded their “ultrafast broadband” ISP network to cover 4.88 million UK premises (up from 4.2m last quarter), which includes 2.156m on FTTP (up from 1.81m) and 2.725m on G.fast (up from 2.42m). But the Gov’s Huawei decision will cost £500m!

30th Jan 2020 (4 Comments)

The UK FibreNation project, which is currently being acquired by Cityfibre from TalkTalk for £200m (here), has today announced that they’ve started to roll-out their 1Gbps Fibre-to-the-Home (FTTH) broadband ISP network to 50,000 premises across the town of Harrogate in North Yorkshire.

award golden cup for top broadband isp

30th Jan 2020 (5 Comments)

An annual survey conducted by Expert Reviews has named UK ISP Plusnet as the “Overall Winner” of their 2020 Best Broadband Awards, although EE (BT) also picked up an award for “Best Customer Service” and Virgin Media came top for “Best Speed.” Sadly TalkTalk came bottom of the customer service table.

29th Jan 2020 (33 Comments)

The days of keeping your broadband router at the end of a contract are over, at least for some. BT has joined a few other ISPs in changing their terms so that customers will now be charged a fee if they wish to keep their router – or YouView TV box – at the end of a contract (unless you stay with the provider or return it).

29th Jan 2020 (42 Comments)

Cable ISP Virgin Media UK has criticised BT’s “dubious, unsubstantiated advertising” of their “full fibre” broadband products in the city of Bristol, which via several large billboard promotions warned locals not to “settle for Virgin” and to instead get “more reliable speeds than Virgin M200 and M350” from their FTTP.

fttp openreach fibre first rural broadband

29th Jan 2020 (7 Comments)

Ofcom has today implemented softer rules to support Openreach’s (BT) IP (VoIP) and FTTP UK migration trials in Salisbury and Mildenhall (here), which aim to test the processes for moving customers off older copper broadband ISP and telephone services. Discounts and a new bulk migration process are part of the changes.


29th Jan 2020 (5 Comments)

The London Grid for Learning (LGfL), which until now has worked alongside Virgin Media Business to supply ultrafast broadband connectivity to around 3,000 schools (over 1.2 million children) in the capital city, is taking its efforts UK-wide and renaming to the National Grid for Learning (NGfL).

28th Jan 2020 (1 Comment)

UK ISP FACTCO (Fibre & Communication Technology Company) has announced that they’ve extended their 10Gbps capable “full fibre” network to cover all of the 180+ businesses (c.600 staff) in the Baltic Creative CIC, which is situated within Liverpool’s (Merseyside) Baltic Triangle area and is supported by the Government’s voucher scheme.

28th Jan 2020 (21 Comments)

After a protracted period of uncertainty the UK Government has today confirmed that kit from Chinese technology giant Huawei and other “high risk vendors” will be banned from the “sensitive” core of future UK 5G and “gigabit-capable” fixed broadband ISP networks, although non-core 5G kit (antennas, street cabinets etc.) will be exempt.

28th Jan 2020 (0 Comments)

Ofcom has decided to drop last year’s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK business lines (Ethernet services etc.). The regulator made their decision in light of the “limited consumer harm” and “proactive steps” that Openreach had taken to address the issue.

28th Jan 2020 (3 Comments)

Broadband ISP TalkTalk UK has hired the former BBC journalist and campaign strategist, Lucy Thomas, to be its new Director of Corporate Affairs. Lucy joins from the communications agency, Edelman, where she was Senior Director, leading campaigns and advising major brands like Coca Cola on reputation, PR and political campaigning etc.

its technology group

28th Jan 2020 (0 Comments)

The ITS Technology Group (its.), which runs a number of fibre optic and hybrid wireless broadband ISP networks across parts of the United Kingdom (often offered via wholesale), has recruited the former Head of SME at Virgin Media Business – Dave Ferry – to help support their future “full fibre” roll-out plans.

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News Archive Calendar
January 2020
The Top 15 Category Tags
  1. FTTP (5378)
  2. BT (3485)
  3. Politics (2490)
  4. Openreach (2274)
  5. Business (2221)
  6. Building Digital UK (2211)
  7. FTTC (2038)
  8. Mobile Broadband (1935)
  9. Statistics (1762)
  10. 4G (1637)
  11. Virgin Media (1586)
  12. Ofcom Regulation (1438)
  13. FTTH (1379)
  14. Wireless Internet (1375)
  15. Fibre Optic (1375)
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