Home » UK ISP News Archive » Monthly Archives: May 2023 (127 Posts Found)

ISP News Archives for May 2023

UK ISP Cuckoo Broadband Adds Support for Sign Language Users

26th May 2023 (15 Comments)

Internet provider Cuckoo (Giganet) has moved to make its customer service more accessible by agreeing a new partnership with Sign Solutions, which means that customers who are deaf can now contact the broadband ISP using British Sign Language (BSL) via a video interpreter.

Zzoomm Bring FTTP Broadband Network to Richmond in Yorkshire

26th May 2023 (9 Comments)

Oxfordshire-based full fibre network builder and UK ISP Zzoomm has added the small Yorkshire town of Richmond, which is home to around 8,400 people, to their rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network. The first customers are already going live.

Hundreds of Jobs at Risk as Sky UK Scale Back Firstsource Sites

25th May 2023 (46 Comments)

Indian-owned Firstsource Solutions have confirmed that there has been a change in their long-running contract with Sky, which could result in up to 200 jobs being lost across their sites, such as in Belfast, Derry and Derby. The redundancies are likely to impact those working for NOW Broadband (NOW TV) sales, Sky service and Sky sales.

Channel Islands 2023 Map - Guernsey and Jersey

Guernsey Regulator Orders Broadband Price Cuts of 11%

25th May 2023 (4 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has ruled that the wholesale charges for broadband services on the English Channel Island, which are paid by ISPs and then passed on to consumers, should be lowered by 11% on average to create a “better deal for end-users while ensuring profits are reasonable.”

Broadband ISP Connexin Reach 25,000th UK Customer Milestone

25th May 2023 (2 Comments)

Alternative network operator Connexin, which is busy rolling out a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network across parts of Hull and Yorkshire in England (here), has today revealed that they’ve just connected their 25,000th customer.

Toob Get £300m UK Funding Boost for FTTP Broadband Rollout UPDATE

25th May 2023 (11 Comments)

Alternative network operator and ISP toob, which aspires to cover 1 million premises across the South of England by 2027 – mostly in Surrey and Hampshire – with their Fibre-to-the-Premises (FTTP) network, has today announced that they’ve secured a funding boost worth up to £300m to help boost their deployment.

Umlaut Study Names Virgin Media as Fastest UK Broadband ISP

25th May 2023 (10 Comments)

A new benchmark study from telecoms analyst firm Umlaut, which tested and measured fixed broadband connectivity in the United Kingdom over a period of 6 months, has awarded their overall “Best in Test” certificate to Virgin Media (VMO2) after they came top for both download and upload performance.

Gigaclear street cabinet fttp 2021 by David Harkis

New Cabinets Help Gigaclear Build Full Fibre to 5 Oxfordshire UK Villages

24th May 2023 (6 Comments)

Abingdon-based UK broadband ISP Gigaclear has expanded their street cabinet options in order to help serve smaller communities, with the first to benefit from this approach being five small villages in Oxfordshire (England) – Burford, Islip, Cassington, Tackley and Weston-on-the-Green.

fibre_optic_and_ethernet_network_cables 123rf

ServerHouse Seeks to Expand Hampshire UK Broadband Network

24th May 2023 (0 Comments)

Network and data centre operator ServerHouse, which already serves over 300 residential and business customers in Hampshire (England) using a hybrid network of “full fibre” and Fixed Wireless Access (FWA) connectivity – across both urban and rural areas, has revealed tentative plans to upgrade and expand their coverage.

Virgin Media O2 UK Cuts Carbon Emissions by 29% Since 2020

24th May 2023 (15 Comments)

Broadband ISP and mobile operator VMO2 (Virgin Media and O2) has today issued a progress update on their ongoing efforts to reduce their environmental emissions, which among other things reveals that they’ve now cut their carbon by 29% against the 2020 baseline.

Ofcom APPROVE Openreach’s Equinox 2 UK FTTP Broadband Price Cuts UPDATE4

24th May 2023 (65 Comments)

Ofcom has this morning announced that it will NOT block Openreach’s proposed “Equinox 2” discount scheme for their Fibre-to-the-Premises (FTTP) based broadband ISP products from being introduced, which came after rival networks raised competition concerns over the plans.

Truespeed Shelves Part of Frome FTTP Build After Pole Complaints

24th May 2023 (26 Comments)

Alternative network builder and UK broadband ISP Truespeed, which is rolling out a new 10Gbps capable Fibre-to-the-Premises (FTTP) network to homes across the South West of England, has removed the area of Ashtree Road from their build plan in Frome after angry locals campaigned against the use of new telecoms poles.

Sky Broadband UK Router and WiFi Visualisation

BT Gripe Gets UK Sky Broadband WiFi Guarantee TV Ad Banned

24th May 2023 (4 Comments)

The Advertising Standards Authority (ASA) has banned a minions themed TV advert for UK ISP Sky Broadband, specifically their “Wall to Wall Wi-Fi Guarantee“, after BT complained it “misleadingly implied that customers would receive seamless Wi-Fi in every room of a house“, when in fact they wouldn’t and it didn’t include any extenders or boosters.

Altice UK Raises Stake in Telecoms Giant BT to 24.5 Percent

23rd May 2023 (6 Comments)

Broadband giant BT Group is facing renewed fears of a possible takeover attempt by French billionaire Patrick Drahi’s Altice UK today, which has once again increased its stake in the telecoms giant from 18% to 24.5% – just a shade under the level that might typically spark an investigation (another one).

Digital Poverty Alliance Calls on UK Gov to Cut VAT on Broadband to 5%

23rd May 2023 (9 Comments)

The Digital Poverty Alliance (DPA) has published their 2023 National Delivery Plan, which calls on the UK Government to help support ISPs to get more people in disadvantaged groups online, such as by cutting Value Added Tax on broadband ISP and mobile bills to just 5% (currently 20%) – similar to other utility services.

Broadband ISP ZYBRE Offloads UK Openreach Based Customers

23rd May 2023 (6 Comments)

The situation at troubled internet provider ZYBRE (Air Broadband) appears to have experienced another twist after some customers, specifically those on Openreach based broadband packages, reportedly received a new email that stated the provider would be “ceasing” related services and switching users to a new ISP.

Virgin Media O2 UK Confirm Upload Boost on 500Mb and 1Gbps UPDATE

23rd May 2023 (33 Comments)

Broadband ISP Virgin Media (VMO2) has today confirmed that, “from next week“, new and existing customers who take their 500Mbps or 1Gbps home broadband packages will be able to enjoy updated upload speeds of 52Mbps (previously 36Mbps) and 104Mbps (previously 52Mbps), respectively, “at no extra cost“.