Home » UK ISP News Archive » Monthly Archives: September 2024 (148 Posts Found)

ISP News Archives for September 2024

Comms Council UK Name Winners of Best 2024 VoIP Provider Awards

26th Sep 2024 (0 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has this afternoon announced the winners of their 16th annual 2024 awards event at a ceremony at The IET in London.

Business agreement uk shake hands ID213978121-123rf

INCA Appoint New CEO to Represent Alternative UK Broadband Networks

26th Sep 2024 (3 Comments)

The Independent Networks Co-operative Association (INCA), which represents many of the UK’s alternative gigabit broadband builders, has today announced that long-time CEO and founding member, Malcolm Corbett, is to be succeeded by industry veteran Paddy Paddison in the role.

CEO of Virgin Media O2 UK Steps Back After Cancer Diagnosis

26th Sep 2024 (0 Comments)

The Chief Executive Officer (CEO) of broadband and mobile giant Virgin Media and O2 (VMO2), Lutz Schüler, has today announced that he will be temporarily stepping back from his role following a diagnosis of prostate cancer. The operator’s current CFO, Patricia Cobian, will step into his role for the next 4 to 8 weeks.

Gigaclear to Cut Jobs as UK Rural Full Fibre Broadband Build Slows

26th Sep 2024 (6 Comments)

Alternative network provider and rural broadband ISP Gigaclear has today revealed that, as part of “planning for the next stage of its development” and a “re-focus on ultra-rural areas“, their current pace of full fibre (FTTP) build will be slowing and that means job losses.

Virgin Media and Nexfibre Add 11,000 Homes to FTTP Cover in Chester

26th Sep 2024 (6 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has announced that they’ve built to cover 11,000 additional homes in the Cheshire (England) city of Chester with their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

Streaming Provider Disney+ Joins Crackdown on Password Sharing

26th Sep 2024 (10 Comments)

Internet video streaming provider Disney+ has, following earlier hints and a new subscriber agreement, finally joined Netflix by cracking down on password sharing through the introduction of a new ‘Paid Sharing‘ (Extra Member) service, which is indirectly intended to make it more difficult to share your account with people outside your household.

Three UK Boosts Rewards and Enters the Smartphone Reuse, Recycle Fray

26th Sep 2024 (3 Comments)

Mobile network operator Three UK has decided to catch up with some of their rivals by launching three new initiatives (i.e. ‘Like New‘, ‘Trade-In‘ and ‘Connect Together’) for consumers to help them reuse and recycle older Smartphones, while also rewarding households for adding more connections, if they so choose.

Study Claims UK Broadband Users Lost £98m to Poor Customer Service

26th Sep 2024 (8 Comments)

A new survey of 4,101 nationally representative UK adults, which was conducted by Which? in May 2024, has estimated that 950,000 consumers were £89m worse off over the last year due to giving up contacting their broadband provider after a poor experience. The magazine previously named Virgin Media as being the worst ISP for customer service (here and here).

Quickline’s £60m Gigabit Broadband Build in North and West Yorkshire UK Goes Live

26th Sep 2024 (1 Comment)

Alternative network operator and ISP Quickline has today announced that the first 4,500 premises under their £60m state aid supported gigabit broadband roll-out contract for North and West Yorkshire, including the remote areas surrounding York, have been covered by the new network. The goal is to reach 28,000 premises in hard-to-reach rural areas.

switching_between_broadband_providers_image

Ofcom Tells UK Telecoms Adjudicator to Help Fix OTS Broadband ISP Switching

25th Sep 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has called on the Telecoms Adjudicator (OTA) to help fix some of the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change broadband ISPs, and the related processes adopted by the One Touch Switching Company (TOTSCo).

fibre optical broadband uk network cable

Broadband Forum Seeks More Energy Efficient Full Fibre Networks

25th Sep 2024 (11 Comments)

The Broadband Forum has launched a new project that is seeking to lower the energy consumption of fibre optic broadband networks when accessing the internet. This will build on the ITU-T’s recommendations and guidelines on power-saving in fibre equipment, while adopting some of the forum’s own standards.

Northern Ireland Ministers Call for Improvements to Rural Mobile Coverage

25th Sep 2024 (1 Comment)

The Northern Ireland Assembly yesterday met to debate the need for improvements in rural mobile coverage, which among other things highlighted problems with “major delays in the planning process” for approving new 4G / 5G masts, the need for greater infrastructure sharing and question marks over what impact the barrier busting task force has actually had.

London Broadband ISP Community Fibre Discounts 500Mbps to £20

25th Sep 2024 (0 Comments)

London-focused broadband ISP CommunityFibre (CF), which has rolled out their 3Gbps speed Fibre-to-the-Premises (FTTP) network to around 1.4 million UK premises (predominantly in the city), has launched a new discount that cuts their mid-tier 500Mbps (symmetric) speed package to £20 per month on a 24-month term (price increases £4 post-contract).

Rural Full Fibre Broadband ISP Gigaclear Summarises Annual UK Progress

25th Sep 2024 (4 Comments)

Alternative network provider Gigaclear, which as of March 2024 has built a gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 500,000 rural premises (RFS) in England (inc. 100,000 customers), has this week published their annual accounts to the end of 2023 and revealed some key figures for the year.

Opensignal Name the UK Top 4G and 5G Mobile Operators for H2 2024

25th Sep 2024 (7 Comments)

Crowdsourced benchmarking firm Opensignal has today published their latest Mobile Network Experience Report for H2 2024, which examines the 4G and 5G (mobile broadband) services of all four primary networks – EE, Vodafone, O2 and Three UK – to find which delivers the best performance. Overall, EE scooped 10 out of 14 awards.

ASA Bans NOW TV Advert Over Lack of Clarity for Significant Conditions

25th Sep 2024 (3 Comments)

The UK Advertising Standards Authority (ASA) has banned a website ad for Sky’s broadband ISP and subscription-based TV streaming sub-brand, NOW TV (NOW Broadband), after it failed to make clear the “significant conditions” of its free trials, which would automatically auto-renew at a fee.

Superfast North Yorkshire UK Broadband Rollout Helped 200,000 Premises

24th Sep 2024 (0 Comments)

The state-aid backed Superfast North Yorkshire (SFNY) project, which was supported by £100m of investment (£85m from public sources), has finally reached completion and helped more than 200,000 extra premises to access faster broadband speeds via a mix of different technologies (FTTC, FTTP, Fixed Wireless etc.) and operators (Openreach and Quickline).