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Articles for Category Tag - Sky Broadband

ISP TalkTalk See Growth in Broadband Users to 3.99 Million and FTTH Plan

15th November, 2017 (1 Comment)

UK Internet provider TalkTalk has today published their interim results for the 6 months to 30th September 2017 (H1 2018), which reveals that they added +46,000 new on-net broadband subscribers in the period to total 3,993,000 (29% of those use their FTTC/H “fibre broadband” network).

UK ISP Sky Broadband in Sharp Price Cut of Fibre and Phone Prices

14th November, 2017 (15 Comments)

The so-called “Black Friday” bonanza of discounting is beginning to get under way. Sky Broadband have been one of the first to jump by significantly cutting the monthly prices and setups fee of their unlimited broadband and superfast “fibre” (FTTC) bundles for new customers.

Virgin Media and Plusnet Come Top in 2017 Customer Survey of UK ISPs

31st October, 2017 (15 Comments)

Comparison site Cable has published the winners of a huge new ISP survey, which interviewed 16,753 UK broadband customers to identify the best providers via five categories (reliability, value for money, customer service, speed and switching). Virgin Media and Plusnet came top.

Tom Hardy Sky Mobile TV Advert Banned for Misleading “free of charge” Claim

25th October, 2017 (0 Comments)

The Advertising Standards Authority (ASA) has banned a TV advert for the Sky Mobile service, which featured film actor Tom Hardy, because it was deemed to have misleadingly claimed that customers could swap their old phone for the latest one every 12 months “free of charge“.

UK ISPs in Legal Threat Opposing £600m BT 10Mbps Broadband USO

23rd October, 2017 (32 Comments)

Several ISPs, including Sky Broadband, TalkTalk, Hyperoptic and Gigaclear, are reported to be considering a possible legal challenge if the Government chooses to adopt BT’s voluntary proposal to deliver a 10Mbps minimum broadband speed across the UK by 2020.

Which? Claim Half of UK Households Suffered Broadband Problems in 2017

21st October, 2017 (20 Comments)

A survey of 1,709 UK telecoms customers in June to July 2017, which was conducted by Which?, found that 53% had experienced a “problem with their broadband” in the last year. Sadly customers of Virgin Media (61%), TalkTalk (60%), Sky Broadband (56%) and BT (54%) were “most likely” to suffer.

Up to 180Mbps FREE WiFi Network Goes Live in the City of London

16th October, 2017 (5 Comments)

The City of London Corporation has today announced that their ultrafast “gigabit speed” capable free public WiFi network, which will be operated by O2 and Cornerstone Telecommunications Infrastructure (CTIL) under a 15 year contract, has finally gone live across the ‘Square Mile’ area.

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.

AAISP Pokes Fun at Sky Broadband’s 55Mbps “Minimum Speed Guarantee”

18th September, 2017 (11 Comments)

Internet provider Andrews & Arnold (AAISP) has attempted to spoof modern advertising practices and Sky Broadband’s recent offer of a 55Mbps “Minimum Speed Guarantee” by proposing to go one further with a 56Mbps guarantee. Naturally they’re quick to explain the caveats.

Sky Mobile UK Introduces 4G Mobile Plan with a 10GB Data Allowance

12th September, 2017 (9 Comments)

Sky (Sky Broadband) has today introduced a new Sky Mobile 4G plan with a bigger 10GB data allowance for £20 per month. On top of that they’ve also reduced the price of their 5GB plan from £20 to £15 per month and removed the old 3GB plan entirely (existing customers can upgrade).

UK ISP Sky Broadband Offers Unlimited “Fibre” FTTC with Sky TV for £25

7th September, 2017 (14 Comments)

New and existing Sky TV customers, as well as existing Sky Broadband, Talk and TV customers without “Fibre“, can now benefit from an significant price reduction if they choose to add one of the operator’s ‘up to’ 38Mbps or 76Mbps capable Sky Fibre (FTTC) superfast broadband services.

Over 1 in 3 UK Home Movers Suffer Unexpected Broadband Setup Delays

1st September, 2017 (4 Comments)

The Citizens Advice agency has claimed that over 1 in 3 people who moved house during the past two years has suffered an “unexpected delay” in getting their broadband working, with some facing a delay of more than 2 weeks. The charity demands that ISPs pay compensation for such delays.

Sky Broadband Unlimited Cuts Price to £15 Per Month for 12 Months

31st August, 2017 (3 Comments)

Sky (Sky Broadband) has cut the price of their ‘up to’ 17Mbps entry-level unlimited broadband and phone package again, dropping the monthly rental to just £15 for the first 12 months of service (£28.99 thereafter). The counter to this is that their £100 Prepaid MasterCard offer has ended.

UPD Citizens Advice Warn of Watered Down Broadband Compensation System

21st August, 2017 (9 Comments)

The Citizens Advice agency has estimated the cost of BT, Virgin Media and Sky Broadband’s proposed voluntary system for handling automatic compensation, which would be paid during a total loss of broadband service. But consumers could receive 32% less than via Ofcom’s own plan.

Sky Broadband Quietly Add 52Mbps FTTC Sky Fibre Unlimited Plus Package

20th August, 2017 (8 Comments)

Blink and you’ll miss it. Yesterday we reported that Sky Broadband had cut the price of their top four broadband and phone bundles (here) but what everybody missed, ourselves included, is that Sky had technically launched a new ‘up to’ 52Mbps FTTC package called ‘Sky Fibre Unlimited Plus‘.

Summer SALE as Sky Broadband Cuts UK Internet and Phone Bundle Prices

19th August, 2017 (14 Comments)

All of the biggest UK internet providers seem to be cutting their prices this month and now Sky Broadband has joined by slashing the monthly rental of their packages across the board. On top of that new customers will also receive a £100 Prepaid MasterCard gift when they join.