East Riding Council (Yorkshire), an area that often scores poorly in UK broadband penetration tables, has begun to put pressure on BT with a view to brining next generation fibre optic broadband services to the area. The move follows a recent meeting of the Council's Overview Management Committee, which highlighted the areas woeful broadband performance.
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The Carphone Warehouse ( TalkTalk Group - AOL UK , Opal , Tiscali etc. ) has posted a new
Trading Statement revealing its latest second quarter results, which for the first time included its May'09 £236m acquisition of Tiscali UK. Combined the entire group raised its pre-Tiscali total from 2.85m in Q1 2009 to 4.119m in Q2 (excludes Tiscali Wholesale base [150k]).
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This Saturdays World Cup Qualifier match - Ukraine v England - will be the first England international EVER to be broadcast exclusively live on the Internet in the UK, on a pay-to-view basis. The unusual move has caused a lot of controversy and sent many ISPs into scramble mode as they attempt to make sure that customers have enough broadband bandwidth available to view it.
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The
Highlands and Islands Enterprise (HIE) has just published a new report that seeks to bring improved broadband services to the entire region. The report examines the infrastructure that will be required and the cost to deliver it, with estimates indicating that it will cost around £81m to deploy '
Fibre to the Cabinet' ( FTTC ) broadband (up to 40Mbps) right across the Highlands and Islands, and £480m to deliver true fibre connectivity directly to households and businesses.
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The Mobile Wi-Fi (aka MiFi) service from Three (3) , which is a portable wireless USB router modem that allows the operators Mobile Broadband service to be shared among other wireless equipped users and devices, is now also available on a new 18 month tariff option.
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The latest study from Ofcom has just revealed that 35% of 12-15 year olds and 16% of 8-11's now have broadband Internet access in their bedrooms, which is an increase of 20% and 9% respectively over 2007. Worryingly for parents 60% of 12-15's and one third of 8-11's say they use the Internet mostly on their own.
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Cable and mobile operator giant Virgin Media UK has added a new range of "
Flexible contract (2-month minimum term)" options to its Mobile Broadband services. The two packages are identical to their 18-month cousins (£10 per month for 1GB usage or £15 for 3GB) except that the USB Modem (dongle) on their 2-month package is not free and incurs an additional cost of £24.99.
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UK ISP O2 ( Be Broadband ) has unexpectedly imposed a speed restriction upon popular P2P file sharing and newsgroup services, which takes effect each evening between the hours of 8pm and 11pm. The new Traffic Management policy only affects customers on O2's
Home Access (BT based) broadband package, while its cheaper unbundled options (Standard, Premium and Pro) remain unimpeded.
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The
FTTH Council, which seeks to accelerate adoption of true next generation fibre optic broadband to the home / business ( FTTH ) services by all stakeholders around the world, has revealed that the number of worldwide subscribers grew by 15% (5.5 million new subscribers) in the first six months of 2009. But you won't see the UK on this list, at least not for quite some time.
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New research has revealed that 54% of complaints made by customers of UK broadband ISPs are not being successfully resolved and 36% of dissatisfied users don't even bother to complain in the first place. The study found that many people have no idea how to complain or what procedures exist to help them.
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New research from the UK
Communications Consumer Panel (CCP) has revealed that around a third of consumers and small businesses regularly experience problems with their mobile coverage (voice, txt and data services). CCP has now called on Ofcom to work with mobile network operators to improve coverage and the information available to consumers.
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The results from 532 respondents to our monthly survey reveal that 89.8% believe their Internet connection is "
reasonably secure", yet only 33.6% have managed to completely avoid their computer ever being infected by a virus. The confidence is perhaps understandable because most people now have both an anti-virus and firewall protection installed.
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Comparison site
Broadband.co.uk has released its latest anecdotal monthly broadband speed testing results for September 2009. It shows that the average UK broadband download speed for the largest ten ISPs has once again increased by a tiny amount from 4.331Mbps in August to 4.361Mbps now.
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Broadband ISP TalkTalk UK ( AOL UK , Tiscali etc.) has this week connected its first residential customer to their trial of BT's fibre optic broadband technology - Fibre to the Cabinet ( FTTC ). To illustrate this TalkTalk has issued a nice graph showing the speed increase from their existing ADSL platform to the newer ‘up to’ 40Mbps FTTC service.
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The latest
uSwitch study has revealed that the average Brit is spending a whopping 30 hours a week online. On a normal working day Brits spend 2 hours online for work purposes and 3 hours for pleasure and leisure – only a third (33%) don’t use the Internet at work. The average person goes online for 3 hours a day at the weekend, which rises to 8 hours for 19% of 18 - 24 year olds.
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Customers of the Virgin Media National (Virgin.net ADSL) broadband service, in some areas, are reporting that they've been having problems with high latency (bad pings) while playing certain multiplayer PC games during peak times. It wouldn't be the first time Virgin.net has fallen victim to performance woes, although the operator informs us that they are "
proactively looking into the issue."
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UK ISP
XILO is offering broadband customers who migrate from EntaNet a free month of service on its
Pro 16 Home and
Office, or
Pro 1 packages. The provider claims it can switch users over in 7 days and promises a broadband service without evening or weekend rate limits, throttles or blackmarks.
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ISP Vispa Internet UK has acquired the broadband DSL (ADSL) customer base of Scotland based
Abel Internet, a former rival. The move means that more than 700 business and residential customers have now been transferred from Abel to Vispa.
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BT Openreach, which is responsible for ensuring that all rival operators have equality of access to BT's local network, has today announced January 2010 trials of next generation Fibre-to-the-Premise ( FTTP ) technology in “
Brownfield” sites. However they've been issuing briefings about it for several months so it's not really all that new.
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New research has revealed that almost three-quarters (73%) of adults claim their UK broadband provider fails to explain the product sufficiently. Despite Ofcom guidance on making broadband speeds clear to consumers at the point of sale, one in six (17%) adults added that their ISP did not explain the technical aspects - such as speed - at all when buying the service.
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