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ISP News Archives for January 11, 2019

 
Vodafone UK Scraps Forgotten Demon Internet ISP Brand

11th Jan 2019 (18 Comments)

Remember Demon Internet? If you do then you’re probably of a certain age or familiarity with the market. The small business focused ISP has hung around for years despite a lack of promotion or investment, but parent Vodafone has now finally decided to throw in the towel and cast it to hell.

ISP TalkTalk Launch UK Call Whisper to Tackle “rip off” 118 Numbers

11th Jan 2019 (33 Comments)

Budget broadband ISP TalkTalk has today described Ofcom’s plan to introduce a £3.65 price cap in order to control “rip off” calls to premium 118 (Directory Enquires) numbers as “inadequate“. In response they’ve launched a new ‘Call Whisper’ feature that will warn customers about the potentially high costs.

ISP BT Expand Complete Wi-Fi to All Superfast Fibre Broadband Plans

11th Jan 2019 (7 Comments)

At the end of last year BT launched a new “coverage guarantee” for their premium “Plus” packages (here), which pledged to deliver strong WiFi signals across your whole home via a new “Complete Wi-Fi” solution. The UK ISP has now expanded this to new non-Plus customers and thrown in 1 year of Amazon Prime access.

Broadband Bundlers Hit with Loyalty Penalties of up to £690 a Year

11th Jan 2019 (2 Comments)

Which? has published yet another “Loyalty Penalty” focused survey of 3,131 members, which found that 40% of customers who signed up to a dual or triple-play bundle (e.g. broadband, phone and mobile or TV) have stayed with the same UK ISP for 10+ years and could thus be paying significantly more than new subscribers.

ISP BT Match UK Broadband and Mobile Price Rises to CPI Inflation

11th Jan 2019 (20 Comments)

Customers of BT’s broadband, mobile and phone services may be interested to learn that the ISP is making a major change to how it handles price rises. From today any new or re-contracting customers to those services will see new terms (T&Cs), which state that future prices will increase by the Consumer Price Index (CPI) each year.

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