Home » UK ISP News Archive » Monthly Archives: April 2026 (112 Posts Found)

ISP News Archives for April 2026

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It’s Now Quicker for Consumers to Raise UK Broadband and Phone Complaints

8th Apr 2026 (0 Comments)

Ofcom today begins enforcing a new change that should make it quicker for telecoms (broadband and mobile etc.) consumers to access Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help people to resolve complaints with their phone, broadband and mobile providers.

Ofcom UK Expected to Fine IX Wireless Over Visual Impact of 15m High Broadband Pole

8th Apr 2026 (10 Comments)

The UK telecoms regulator, Ofcom, has today provisionally found “reasonable grounds for believing” that wireless broadband operator IX Wireless (supported by UK ISP 6Gi / Opus Broadband) broke its rules by failing in its duty to minimise the visual impact of a 15-metre metal mast / pole when it was installed in Rochdale during 2023.

Openreach Install 500,000 Green Zyxel ONTs via UK FTTP Broadband Rollout

8th Apr 2026 (23 Comments)

Network kit manufacturer Zyxel has revealed that UK network operator Openreach (BT) have now installed 500,000 of their “green” Optical Network Terminals (ONT / ONU), which forms part their ongoing deployment of gigabit speed Full Fibre (FTTP) based broadband ISP technology. The new ONTs use re-engineered casings made from 95% recycled plastic.

Disney+ Internet Video Streaming Users Get ESPN Sports in the UK

8th Apr 2026 (9 Comments)

Internet video streaming provider Disney+ has announced that ESPN’s sports TV content has now becoming available to their UK subscribers, as well as in a further 52 other countries (i.e. extending total availability to 100 countries).

CEO of Wessex Internet, Hector Gibson Fleming

CEO of Broadband ISP Wessex Internet Talks UK Competition and Consolidation

8th Apr 2026 (2 Comments)

The CEO and founder of alternative UK rural broadband provider Wessex Internet, Hector Gibson Fleming, has today spoken to ISPreview about how they turned their family business – funded out of their own pockets for the first 7 years – into what it is today and how they’re navigating the many challenges of today’s full fibre market (consolidation, competition and rising costs etc.).

Virgin Media O2 2025 UK Apprentice Engineers

Nexfibre Confirm FTTP Broadband Upgrades for 7 Further UK Locations

7th Apr 2026 (13 Comments)

Network operator nexfibre, which shares some of its parentage with Virgin Media (harnessing the same build teams) and giffgaff, has today followed up the recent announcements for Crawley and Bradford (here) by announcing a further seven UK locations – reflecting a total of 226,000 premises at a cost of £31.7m – that will benefit from an upgrade to their latest full fibre (FTTP / XGS-PON) broadband technology.

Openreach Improves UK Customer Engagement via New Agentic AI Tech

7th Apr 2026 (4 Comments)

Network operator Openreach (BT), which is busy rolling out their new full fibre broadband network across the UK, claims to have reduced missed engineering appointments and inbound contact volumes by one-third after they adopted proactive AI (Artificial Intelligence) agents from NiCE Cognigy – redesigning customer engagement across some 15 million customer journeys.

UK Broadband ISP Orbital Net Acquires Leisure Park Internet Solutions

7th Apr 2026 (0 Comments)

Kent-based UK ISP Orbital Net (Orbital Internet Group), which operates the Vfast sub-brand that sells broadband packages to consumers via a mix of fixed wireless (FWA) and full fibre (FTTP) networks, has today announced that they’ve acquired a key provider of connectivity solutions to the UK holiday park sector – Leisure Park Internet Solutions Limited (LPIS).

Comparing 1Gbps Broadband ISP Packages on Openreach’s UK Network – 2026

7th Apr 2026 (25 Comments)

A couple of years have passed since we last published a summary of the key consumer ISP choices for 1Gbps home broadband packages on Openreach’s Fibre-to-the-Premises (FTTP) network – currently available to around 22 million UK homes and businesses. Suffice to say that we’ve today published an updated list and examined how prices have changed.

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Ofcom Raise UK Consumer Compensation Payments for Broadband ISP Woes

4th Apr 2026 (9 Comments)

The UK telecoms and internet content regulator, Ofcom, has just increased the payment amounts that are issued to consumers under their automatic compensation system, which requires supporting home broadband ISPs to compensate customers (cash or bill credits) for serious internet connectivity outages and delivery delays.

Government Publish Results from 19 UK 5G Open Network Projects

3rd Apr 2026 (1 Comment)

The UK Government’s Department for Science, Innovation and Technology (DSIT) has published the results from their £80.5m programme to support the development of open network solutions, such as 5G based OpenRAN on mobile broadband networks and other technologies, which began in 2023 (here).

TFW Fibre Extends Railway Full Fibre Network into Central Cardiff, Wales

2nd Apr 2026 (4 Comments)

Network operator TfW Ffeibr (TFW Fibre), which is an arm’s-length initiative setup by Transport for Wales (TfW) and thus the Welsh Government, has today announced that their railway based full fibre broadband and Ethernet network has been extended off the Core Valley Lines train-tracks and into the heart of Cardiff’s city centre – all the way down to Cardiff Bay.

Ofcom Find 6 Percent of All UK Adults Still Do Not Have Home Internet Access

2nd Apr 2026 (17 Comments)

The UK telecoms and media regulator, Ofcom, has today published their annual Media Use and Attitudes 2026 report, which among other things found that the proportion of UK adults without home internet access remains unchanged at 6%. Some 83% of that group are aged 65+ (66% for those aged 75+).

Vodafone UK Franchisees Demonstration 25th March-2026

High Court Agrees to Split Trial in £85m Dispute Between Vodafone UK and Franchisees

2nd Apr 2026 (4 Comments)

The £85.5m legal dispute between UK mobile and broadband giant Vodafone and a group of 62 current and former franchisees (here) took another turn this week after a High Court judge agreed to split the trial, with both sides appearing to agree that a single trial would have been too “complex and unwieldy”. But the decision may have a cost impact.

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SHiFT Brings UK Full Fibre Industry Together in 2026 to Improve Health and Safety

2nd Apr 2026 (0 Comments)

The SHiFT Group (Safety & Health in Fibre Telecoms), which was established to improve health and safety practices / standards across the UK’s fibre broadband industry, has informed ISPreview that they will be holding their 3rd annual (2026) conference on 23rd April 2026 at the Heart of England Conference and Events Centre (Meriden, CV7 8DX).

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Vodafone UK Brings 5G Standalone Mobile Network to Manchester Airport

2nd Apr 2026 (3 Comments)

Mobile operator Vodafone (VodafoneThree) has announced that they’ve deployed their fastest 5G Standalone (5GSA) based mobile broadband network (indoors) across Terminal 2 and Terminal 3 Departures at Manchester Airport, while also improving existing 4G and general 5G network coverage. The move should help to cope with busy periods and deliver better performance.

TAL Acquires 3,000 UK Customers from TalkTalk Owned Origin Broadband

1st Apr 2026 (0 Comments)

The Horsham-based Telecom Acquisitions Group (TAL), which is a holding company for a number of familiar retail UK ISP brands (Home Telecom, Eclipse Broadband etc.), has announced that they’ve just acquired another small batch of 3,000 broadband customers from the remaining part of TalkTalk owned provider Origin Broadband.