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Articles for Category Tag - Virgin Media

Cable ISP Virgin Media Start UK Customer Trial of IPv6 Addresses

7th June, 2018 (43 Comments)

Cable broadband and TV operator Virgin Media has this week begun sending out “confidential” invites to what appears to be their first official customer trial of the IPv6 internet addressing standard, which until now has only been tested internally by the company’s staff (plus the occasional unexpected subscriber).

ORG Warns Many Court Ordered UK ISP Website Blocks are in Error

4th June, 2018 (0 Comments)

A new study conducted by the Open Rights Group has claimed that around 37% of court ordered website blocks in the UK, which are often enforced by large broadband providers against copyright infringing websites (internet piracy), are done in error and being “improperly administrated by ISPs and rights holders.”

Virgin Media UK Doubles Broadband Speed on Triple Play Bundles

1st June, 2018 (24 Comments)

New customers of UK cable ISP Virgin Media, specifically those taking one of their most popular triple-play broadband, TV and phone bundles (i.e. Player, Mix and Full House), will from today benefit from receiving double the ultrafast broadband speed for “free“.

Major Broadband and Phone Outage Strikes ISPs in East Scotland UPDATE

25th May, 2018 (17 Comments)

Customers of UK ISPs such as Sky Broadband and TalkTalk are this morning being affected by a loss of broadband and phone services across several exchanges in East Scotland, with some pointing the finger of blame at a damaged core network cable from Virgin Media.

BPI Calls for Quick and Easy Blocking of Piracy Websites by UK ISPs

23rd May, 2018 (15 Comments)

The British Phonographic Industry (BPI), which represents the recorded music sector, has called for the Government’s forthcoming ‘Internet Safety Strategy‘ to add new measures that would make it easier for copyright holders to get websites that facilitate internet piracy blocked or completely removed.

Ofcom UK Finds Fault with Virgin Media Contract Termination Charges

22nd May, 2018 (28 Comments)

An investigation conducted by market regulator Ofcom claims to have found “reasonable grounds for believing” that cable broadband ISP and TV operator Virgin Media may have broken its consumer protection rules by failing to play fair with their Early Termination Charges (ETC).

UK Ranks 7th in 2018 EU Broadband Connectivity Progress Report

18th May, 2018 (16 Comments)

The European Commission has publish their 2018 Digital Economy and Society Index (DESI), which uses data from 2017 and 2018 to reveal the United Kingdom’s progress toward the EU’s Digital Agenda goals (e.g. NGA 30Mbps+ broadband for all by 2020). This year we remain ranked 7th out of 28 member states.

Carlisle Court Fines Virgin Media UK £385K for Unsafe Street Work

17th May, 2018 (6 Comments)

A couple of months ago we reported that Virgin Media was facing 14 alleged safety breaches in the Carlisle Magistrates’ Court, which related to the expansion of their cable broadband and TV network in Cumbria. This week the ISP admitted to seven offences and was fined £385,000.

Up Your Street – Scotland Tries to Boost Fibre Broadband Take-up

14th May, 2018 (3 Comments)

The Scottish Government‘s Connectivity Secretary, Fergus Ewing, has this week launched a new “Up Your Street” campaign that aims to promote more take-up of the country’s hybrid fibre (FTTC / Cable) dominated fixed line broadband services, which can reach nearly 97% of homes and businesses across Scotland.

TalkTalk and Virgin Media Moot UK Broadband Infrastructure Sharing

14th May, 2018 (26 Comments)

The rumour mill has burst into full swing this morning with reports that UK ISPs Virgin Media and TalkTalk are tentatively exploring the possibility of passive infrastructure sharing, which could enable the budget provider to lay their fibre optic lines in Virgin’s cable ducts and vice versa.

Ofcom 2018 Study – Average Home Broadband Speeds Hit 46.2Mbps

9th May, 2018 (9 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

Virgin Media UK Cable Rollout Slows as Broadband Users Top 5.13m

9th May, 2018 (9 Comments)

Cable provider Virgin Media (Liberty Global) has published their latest Q1 2018 (calendar) results, which saw them add +31,200 broadband subscribers in the quarter to total 5,135,500 (up from the +24K added in Q4 2017) and extend their cable network to another 111,000 UK premises.

Virgin Media UK to Close Swansea Call Centre and Cut 772 Local Jobs

3rd May, 2018 (6 Comments)

Cable broadband operator Virgin Media has announced that it is to cut 772 jobs (including 220 roles from SITEL) by shutting its call centre in Llansamlet (Swansea, Wales), which is expected to complete by the autumn of 2019. The good news is that most of these will be shifted to elsewhere in the UK.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

Virgin Media Business Launch 350Mbps Fibre 3+ and 32GB Mobile Bundle

2nd May, 2018 (26 Comments)

Cable ISP Virgin Media Business has launched a new UK Voom Fibre+ bundle of unlimited 350Mbps broadband, landline phone and a 4G Mobile SIM with 32GB of included data, which is being targeted at small and medium sized businesses that want a single solution from one provider.

Peak Time Congestion Hits Hardest for Broadband ISP Plusnet

23rd April, 2018 (17 Comments)

A new study into the impact on broadband ISP download speeds of peak (afternoon) vs off-peak (morning/daytime) internet usage at the largest six broadband providers in the United Kingdom has revealed that Plusnet suffers the biggest proportional drop in performance, while oddly TalkTalk got faster.

10000 Premises in Cleckheaton Set for Virgin Media UK Broadband

19th April, 2018 (4 Comments)

Cable ISP Virgin Media has continued their piecemeal announcements by revealing that 10,000 premises in Cleckheaton (Kirklees, West Yorkshire) will be the next to benefit from the expansion of their cable TV and 350Mbps capable broadband network, which forms part of ‘Project Lightning‘.