News - May - 2009
18th May, 2009 07:21 AM
The results from 450 respondents to our latest survey reveal that just under 36.6% thought their ISPs telephone based customer support was GOOD, which dropped to just 27.5% for email support. Readers sighted "unhelpful replies" (45.7%) as being the most frustrating aspect of their ISPs support, while fewer felt that "slow or no replies at all" (29.7%) or "costly voice calls" (24.4%) were bigger frustrations.
18th May, 2009 00:58 AM
Business ISP Vaioni has, in conjunction with Fibrespeed, launched a 10Mbps leased line broadband service to businesses across North Wales from £450 +vat per month.
18th May, 2009 00:17 AM
UK ISP TalkTalk ( The Carphone Warehouse ), which just over one week ago nabbed rival broadband provider Tiscali UK for a bargain basement price (original news), has issued a list of common questions they've been receiving since the buy. Naturally they also include some answers to those questions too.. well, it'd be a pretty silly Q&A if they didn't :smirk: .
16th May, 2009 08:15 AM
The European Commission (EC) has given the green light for the UK's Inmarsat and Dublin-based Solaris Mobile to deploy mobile satellite services via the 2GHz spectrum band around Europe. The new services, which aim to be up and running within just 2 years, could help to deliver satellite broadband and TV services to remote and rural areas.
16th May, 2009 07:54 AM
The latest figures released via Orange UK's fifth Digital Media Index reveal that usage of Mobile Broadband USB Modems (Dongles) has increased by 4,125% during the past 12 months and related subscriptions have surged by over 504%. Similarly mobile data usage consumed by mobile handsets (phones, smartphones) increases by 108%.
16th May, 2009 07:37 AM
The Technology Strategy Board (TSB), an executive non-departmental public body (NDPB) established by the Government in 2007 and sponsored by the Department for Innovation, Universities and Skills (DIUS), has invested £1,000,000 into over a dozen research projects for the development of ULTRA Fast 1 and 10Gbps broadband technologies.
15th May, 2009 11:52 AM
Today is officially known as Silver Surfers Day. The event is organised by Digital Unite - in partnership with Ofcom and UK online centre’s, and aims to help encourage older people across the UK to try out computers and use the Internet. Ofcom's own research found that less than 40% of people over 65 have the Internet at home - dropping down to 22% among the over 75s.
15th May, 2009 07:42 AM
ISP Tiscali UK has reported its latest set of quarterly results to 31st March 2009 (Q1), which shows a continued decline in broadband (ADSL) subscribers from 1.768m in Q4-2008 to 1.7m at the end of Q1-2009. This is a more significant reduction than the minor decline of -6,000 seen between Q3 and Q4 of last year, though between Q2 and Q3 of 2008 they lost -64,000.
15th May, 2009 06:54 AM
Customers of UK ISP and TV operator Virgin Media will be pleased to learn that their cable broadband usage allowances (does not apply to Virgin.net ADSL subscribers) have been raised. The changes aren't all huge but they will be noticeable and differ slightly from the updated Traffic Management policy trial that VM started to trial during February (original news).
14th May, 2009 11:52 AM
UK ISP O2 ( Be Broadband ) has released its latest quarterly results to the end of March 2009 (Q1), highlighting a continuation of its rapid broadband subscriber uptake by going from 340,866 in Q4-2008 to 404,484 now. However the growth of around +63,618 new broadband users represents a rough 10k per quarter slowdown on past results.
14th May, 2009 08:25 AM
Despite 95% of people claiming to use anti-virus software, almost 12 million people (24%) have still had their computer affected by a virus, hacker, malware or spyware in the past six months. Some 39% described the assault as causing a major disruption and a further 10% admit to suffering a deadly attack, rendering their computer unusable; 5% admit to having personal details stolen.
14th May, 2009 07:59 AM
BT Group has released its latest first quarter results to 31st March 2009 (Q1), which reveals that the operator managed to rack up a total of 4.8m retail broadband ( BT , PlusNet etc. ) customers. This growth (net DSL additions of 99,000) compares with 4.7m in Q4-2008 and 4.6m in Q3-2008.
14th May, 2009 07:05 AM
The Business Software Alliance (BSA) has released its sixth annual global IDC piracy study, which reveals that over a quarter (27%) of software on PC's in the UK is now illegal. Industry losses due to software piracy in the UK amounted to £1.49 billion in 2008 – the highest level ever. The study states that the growth of broadband Internet access and P2P file sharing has made it a lot easier for piracy to flourish.
14th May, 2009 00:00 AM
Broadband ISP and telephony supplier murphx UK has signed a new interconnect deal with BT, which gives them access to the operators new 21st Century Network (21CN) platform and faster (up to 24Mbps ADSL2+) broadband services.
13th May, 2009 13:02 PM
The Independent Spectrum Broker (ISB), which was appointed by the government to find a solution for sharing mobile spectrum between the five main UK operators, has concluded that creating universal access to Mobile Broadband services (preferably offering speeds of at least 2Mbps) demands that a spectrum cap be imposed.
13th May, 2009 12:54 PM
The Communications Consumer Panel has announced plans to focus on promoting and protecting the interests of the 40% of the UK population that is still not yet online, with a view to making them central to Government policy on broadband access.
13th May, 2009 12:31 PM
The latest April 2009 statistics from Nielsen Online reveal that Facebook is now the most popular website in the UK, which has increased its market share from 7.2% at the same time in 2008 to 12.7% now (+5.6%). The top ten most heavily used UK web brands (below) also accounted for 45% of all UK broadband Internet time, which compares with 42% last year.
13th May, 2009 11:51 AM
The latest investment update from Virgin Media reveals that the operator plans to expand its cable broadband, phone and TV network to cover 500,000 new UK homes and businesses over the next few years. The first phase of this expansion will take place during the current year, with 50,000 new premises being brought within their coverage by the end of 2009.
13th May, 2009 07:55 AM
The latest BT Business research has revealed that over half (55%) of employees are working from home via broadband more often since the financial crisis began. The need to save money is the main reason for the majority (88%) of respondents to conduct their working day from the comfort of their living room, bedroom or garden shed.
13th May, 2009 07:45 AM
UK ISP TalkTalk has begun offering a FREE Connection web-exclusive service discount to new customers that signup for its Broadband and Phone (18 month contract) package via the provider’s website. Customers must order online by the 31st May 2009 to qualify for the offer, which will save you roughly £29.99.
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