Home » UK ISP News Archive » Article Tag: Sky Broadband (897 Posts)

Articles for Category Tag - Sky Broadband

Ofcom Q2 2016 Report – BT Broadband Attracts the Most Complaints

28th September, 2016 (11 Comments)

Good news, Ofcom’s latest Q2 2016 consumer complaints report finds that the total volume of UK Telecoms (mobile, broadband and phone) and Pay TV complaints has declined. Sadly some ISPs have fared better than others, with BT coming out top of the worst for fixed line home broadband.

Sky Offers 9 Months of “Free” Unlimited Broadband to Students

28th September, 2016 (7 Comments)

UK ISP Sky Broadband has launched a special 9 month contract deal for students, which offers their unlimited ‘up to’ 17Mbps broadband (ADSL2+) service for “free” (£10 a month thereafter) but of course you still have to pay the price of phone line rental on top (£17.40 per month).

Ofcom Provisionally Finds BT Overcharged Sky for Engineer Fault Finding

26th September, 2016 (4 Comments)

The UK telecoms regulator has today echoed last month’s TalkTalk linked investigation (here) by provisionally concluding that BT “overcharged” Sky (Sky Broadband) for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC).

Cityfibre Says York UK FTTH Broadband Trial Completed and Successful

26th September, 2016 (5 Comments)

Cityfibre has published their full H1 2016 results, which among other things reveals that the joint 940Mbps Fibre-to-the-Home (FTTH) broadband trial with Sky Broadband and TalkTalk in York (England) is now “completed” (14,000 premises passed) and “achieved all target objectives in terms of penetration and deployment costs.” But what comes next?

UPDATE2 BT and Sky Broadband Warn UK ISP Customers After Yahoo! Hack

23rd September, 2016 (5 Comments)

Customers of Sky Broadband and BT have been warned that some of them may have been affected after Internet giant Yahoo! confirmed that at least 500 million of its accounts were stolen in 2014 by “state-sponsored” hackers. Both ISPs make use of the company for their email platforms.

Ofcom UK Warns Sky Broadband Over Tricky Contract Terminations

20th September, 2016 (4 Comments)

Sky (Sky Broadband) has said they’re “very disappointed” after Ofcom provisionally determined that the operator may have breached its consumer protection rules for governing the termination of contracts outside of a cooling-off period.

BT and Virgin Media Start Joint UK Campaign to Oppose Openreach Split

19th September, 2016 (10 Comments)

Telecoms giant BT, with support from Virgin Media, will today kick off a new advertising campaign that aims to fight back against the persistent calls by rival ISPs and politicians for Ofcom to split them from control of their national network access division, Openreach.

ISP Fluidata and Sky in Deal to Deliver Wholesale Ethernet to Businesses

15th September, 2016 (0 Comments)

Business ISP Fluidata has today signed an agreement with Sky’s (Sky Broadband) recently created SNS (Sky Network Services) Wholesale division, which will enable them to jointly work on offering new high capacity Ethernet connectivity solutions to businesses across the United Kingdom.

UK ISP Sky Broadband Officially “Completes” the Roll-Out of IPv6

6th September, 2016 (2 Comments)

Last year Sky Broadband became the first of the major ISPs in the United Kingdom to begin a wide-scale roll-out of the Internet Protocol v6 (IPv6) addressing standard and today they’ve confirmed that their work is “almost completed“, with over 90% of their broadband customers being IPv6 enabled.

UPDATE2 Major Cable Break Hits Broadband ISPs in South West England

2nd September, 2016 (22 Comments)

A number of ISPs (e.g. Sky Broadband and Gigaclear) in big parts of South West England are currently being affected after a major (trunk) fibre optic cable was damaged in an unspecified incident, which has cut Internet and phone services around parts of Oxfordshire, Gloucestershire and Wiltshire.

UK ISP Sky Broadband Drops 76Mbps Sky Fibre Max Price to £15

30th August, 2016 (4 Comments)

New consumers wishing to take Sky Broadband’s unlimited and FTTC based ‘up to’ 76Mbps (19Mbps upload) Sky Fibre Max service may like to know that the ISP has cut its price to just £15 per month for the first 12 months of service (£25 thereafter), but you also have to pay £17.40 a month line rental on top.

Sky Offers 12 Months Free Unlimited Broadband with £75 MasterCard

19th August, 2016 (0 Comments)

Sky Broadband, after taking a fair break from big price promotions, has now returned to offer their ‘up to’ 17Mbps unlimited broadband package free for 12 months (£10 thereafter), although you still have to add Line Rental from £17.40 per month. On top of that they’ve thrown in a £75 Prepaid MasterCard.

UPDATE2 Sky Broadband Customers Hit by Outage in Central England

16th August, 2016 (19 Comments)

A large number of Sky Broadband’s Internet and phone customers in the “South Midlands” area of England currently appear to be suffering from a significant service outage, which is affecting quite a wide area.

BT in New War of Words with Rival ISPs on the State of UK Broadband

16th August, 2016 (89 Comments)

The CEO of BT Group, Gavin Patterson, has blasted his rivals behind the Fix Britain’s Internet campaign (Sky Broadband, TalkTalk and Vodafone) for making “misleading statements” and using “Orwellian tactics” in order to argue that UK broadband services would improve if the operator didn’t control Openreach.

UPDATE2 Sky Broadband Swap 76Mbps Fibre Pro with Cheaper Fibre Max

14th August, 2016 (16 Comments)

UK ISP Sky Broadband is to replace their ‘up to’ 76Mbps (19Mbps upload) Sky Fibre Pro (FTTC) service with a £5 per month cheaper Sky Fibre Max product on 16th August 2016, albeit with reduced features.

Ofcom Provisionally Rules BT “Overcharged” TalkTalk for Fault Finding

12th August, 2016 (18 Comments)

The UK telecoms regulator has today provisionally concluded that BT “overcharged” TalkTalk for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), both of which are often used to help resolve customer phone and broadband problems. A repayment could be due.

Ofcom Drops Sky and BT Linked Probe into Premier League TV Rights

8th August, 2016 (10 Comments)

Ofcom’s long running probe into the rising cost of Premier League TV rights (football, rugby etc.), which was started by Virgin Media in 2014 and followed frustration over the impact of a bidding war between BT and Sky (Sky Broadband), has today been closed. But a few positive tweaks are coming.