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Business telecoms, data and Internet provider Fluidata, which is currently growing at an average of 40% year-on-year, has moved to give their customers a stronger guarantee of service uptime and a higher level of compensation (i.e. if your service ever goes down) by launching a new Service Level Agreement (SLA+) and improving their existing SLA.
Hyperoptic, an independent provider that is deploying 1000Mbps capable fibre optic broadband networks across several cities in the United Kingdom and which already reaches 100,000 premises, has today refreshed their brand identify, launched a new website and introduced a revised range of packages and prices for home users.
We don’t usually cover singular voucher promotions, but cable operator Virgin Media has done a slightly new twist. Virgin, on top of their existing price discounts, are now giving new subscribers a voucher reward worth between £50 and £100, with customers choosing whether it’s usable with John Lewis, iTunes, Amazon or M&S.
Over the years the placement of BT’s (Openreach) superfast broadband (FTTC) capable street cabinets have occasionally caused anger among NIMBYs (Not In My Back Yard), a lot of it unwarranted, but sometimes there may be a stronger case for adjustment.
The recent discussion over whether broadband should be added to a legally binding Universal Service Obligation has prompted us to conduct a survey, which found that out of 1,445 respondents some 71.5% supported the idea of imposing a USO on BT (or KC in Hull) to deliver fixed line broadband speeds of at least 2Mbps to all.
The revolving door of ISP discounts continues today as TalkTalk have reintroduced their 12 months free unlimited Simply Broadband deal (normal price of £3.50 per month), which must also be taken alongside their phone line rental from £16.70 a month or the equivalent of only £15.03 a month when pre-paid. A £75 Love2shop voucher is included.