Home » UK ISP News Archive » Monthly Archives: March 2017 (97 Posts Found)

ISP News Archives for March 2017

BT Openreach Extends 18Mbps FTTC Broadband Trial for Slow ADSL Lines

31st March, 2017 (12 Comments)

Openreach (BT) has today announced that the on-going ISP trial of their new 18Mbps (2Mbps upload) Fibre-to-the-Cabinet (FTTC) product, which is designed to help people stuck on slow ADSL based pure copper broadband lines, has been extended until 30th October 2017.

Ofcom Review the UK Performance of ADR Consumer Complaints Handlers

31st March, 2017 (0 Comments)

Ofcom has today launched a ‘Call for Inputs‘ on their plan to review the performance of Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help consumers to resolve complaints with broadband, phone and mobile providers etc.

Hyperoptic Bring 1Gbps FTTP Broadband to Nottingham Council Residents

31st March, 2017 (1 Comment)

Urban fibre optic ISP Hyperoptic has signed a new supply agreement with Nottingham City Homes (NCH), which means that council residents at the Victoria Centre Flats and The Woodlands will soon be able to access ultrafast broadband via Fibre-to-the-Premises (FTTP) technology.

ISP Plusnet Cut 12 Month Broadband and Fibre Prices Until 25th April 2017

31st March, 2017 (1 Comment)

New customers of Plusnet’s various broadband packages, specifically those that come with a 12 month contract term, may like to know that the ISP has shaved a few extra pounds off their monthly rental prices. The latest discounts are available to order until 25th April 2017.

UPD Ofcom Start Battle Over the Price of BT 40Mbps UK Fibre Broadband Lines

31st March, 2017 (25 Comments)

The price that ISPs and consumers pay for access to a 40Mbps FTTC superfast broadband line on Openreach’s (BT) network in the United Kingdom is set to fall after the telecoms regulator, Ofcom, launched a new review of the wholesale local access market. Quality of service standards will also be improved.

London UK Wireless Broadband ISP Relish Adopts New VH510B 4G LTE Router

31st March, 2017 (11 Comments)

Fixed Wireless ISP Relish Wireless, which is owned by UK Broadband Ltd (acquired by Three UK) and runs an ‘up to’ 40Mbps broadband network for homes in Swindon and central London, has partnered up with Verve Connect to launch a new wireless router (Relish Hub) for their service.

UPD ISP BT Cuts 200Mbps and 300Mbps Ultrafast FTTP Broadband Prices

29th March, 2017 (26 Comments)

BT’s Consumer ISP division has started to push their ultrafast 200-300Mbps Fibre-to-the-Premise (FTTP) based broadband packages (Infinity 3 and 4) a bit by reducing the monthly prices for new subscribers and adding a Reward Card (MasterCard) worth £125.

UK ISP Zen Internet Launches Mobile Management App for Customers

29th March, 2017 (0 Comments)

Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts / connections and extra support options.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Sky Mobile UK Launches Swap – Get the Latest 4G Smartphone Every Year

29th March, 2017 (5 Comments)

Sky (Sky Broadband) has today moved to make their recently launched and O2 MVNO based Sky Mobile service more attractive by launching a new service called ‘Swap‘, which will allow customers to get the latest Smartphone every year.

Virgin Media Admits Overstating its UK Cable Network Expansion Progress

29th March, 2017 (2 Comments)

A new regulatory filing has revealed that yesterday’s executive reshuffle (here) by the top brass at Virgin Media was a response to an internal review, which confirmed that the operator had overstated the roll-out progress of their ultrafast broadband and TV network expansion by 142,000 premises.

UPD Musical Chairs as Virgin Media UK Shakes Up its Executive Committee

28th March, 2017 (0 Comments)

Cable broadband and TV provider Virgin Media (Liberty Global) has today announced a big shake-up of their top-level Executive Committee, which includes a bunch of new appointments to help oversee the creation of three new customer units for Consumer, Business and Mobile.

UK ISP TenTel Cuts Unlimited Fibre Broadband and Phone Prices

28th March, 2017 (1 Comment)

Edinburgh-based provider TenTel have tweaked the prices on a number of their broadband (inc. phone line rental) packages, although the biggest discounts appear to have been introduced for their superfast unlimited “fibre broadband” (FTTC) options.

EE UK Raise Broadband and TV Prices, But Cut £25 Fibre Connection Fee

28th March, 2017 (0 Comments)

Communications provider EE will later this morning remove the £25 one-off connection fee from all of their superfast “Fibre Broadband” (FTTC) and phone line rental packages. However the monthly price of their TV and broadband bundles will separately increase by up to £3.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

Hundreds of Trees Pruned – Openreach Pull FTTP Broadband to Rural Cumbria

27th March, 2017 (29 Comments)

Hundreds of trees have been pruned back so that Openreach’s (BT) engineers could run 12km of overhead cabling to bring “ultrafast” Fibre-to-the-Premise (FTTP) broadband to around 480 premises in the rural Cumbria (England) villages of Crosthwaite, Underbarrow and Brigsteer.

First Firms Live on Cityfibre’s Gigabit FTTP Network in Reading and Bracknell

27th March, 2017 (1 Comment)

The first businesses have this week gone live on Cityfibre’s new Gigabit capable Fibre-to-the-Premise (FTTP) broadband and Ethernet networks in the Berkshire towns of Bracknell and Reading, with local business ISP BtL Communications supplying the connectivity products.