Home » UK ISP News Archive » Monthly Archives: January 2024 (117 Posts Found)

ISP News Archives for January 2024

Tesco Mobile, Giffgaff and Sky Mobile Make UK Customer Satisfaction Top 50

23rd Jan 2024 (1 Comment)

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for January 2024, which reveals that three telecoms providers made it into their table of the country’s top 50 organisations, including Tesco Mobile (5th), Giffgaff (23rd) and Sky Mobile (42nd). The odd broadband ISP also gets a nod.

Virgin Media O2 UK to Create 200 New Entry-Level Jobs in 2024

23rd Jan 2024 (2 Comments)

Broadband ISP, TV and mobile provider Virgin Media and O2 (VMO2) have today announced that they intend to create around 200 new graduate, intern and apprenticeship roles across the UK in 2024 (starting salaries go up to £35,000 per year), which is down from the c.350 they pledged to create during 2023.

Bundle of optical fibers with lights in the ends lay on keyboard.

AltNet Aggregation Firm Strategic Imperatives UK Merges with X3T

23rd Jan 2024 (0 Comments)

Software as a service provider Strategic Imperatives, which among other things operates the Fibre Café connectivity aggregation platform to help UK alternative broadband networks to grow, has today announced a deal to merge with technology firm X3T in order to harness its wholesale networks solution.

Pine Media Engineer Shows Damaged Fibre Chamber - Permission via Slack (Will Dear)

Pine Media Suffer Targeted Attack on Sheffield Full Fibre Network

23rd Jan 2024 (17 Comments)

Network builder and UK ISP Pine Media, which has been steadily deploying their own gigabit speed Fibre-to-the-Premises (FTTP) broadband infrastructure across parts of South Yorkshire, Kent and rural Derbyshire, has informed ISPreview that part of their network in Sheffield was recently hit by what appears to be a targeted attack.

BT Chief Takes Swipe at UK Mobile Rivals Over Rural 4G Delays

22nd Jan 2024 (45 Comments)

BT’s Chief Security and Networks Officer, Howard Watson, has written a new blog post that contrasts their delivery progress on the £1bn industry-led Shared Rural Network (SRN) project (i.e. extending 4G mobile coverage to 95% of the UK by the end of 2025) with the slower pace at Vodafone, Three UK and O2 (VMO2).

Vodafone-5G-Advanced-Uplink-Test-Picture

Vodafone Test Advanced 5G – Boosts Upload Speed up to 273Mb

22nd Jan 2024 (20 Comments)

British mobile operator Vodafone claims to have conducted the “first European test” of “advanced 5G uplink technology” by harnessing the latest Qualcomm processors and Xiaomi smartphone via their 5G Standalone (5GSA) network, which enabled them to achieve faster mobile broadband upload speeds of “up to” 273Mbps.

Welsh Broadband ISP Ogi Enhances its Customer Support

22nd Jan 2024 (7 Comments)

Welsh broadband ISP Ogi, which is busy building a multi-Gigabit capable Fibre-to-the-Premises (FTTP) network for homes and businesses across parts of South Wales, has today revealed that they’ve made a number of improvements to their customer care provision (e.g. more support staff and longer opening times).

Shell Energy UK Confirms UK Broadband and Phone Price Hikes

22nd Jan 2024 (1 Comment)

UK ISP Shell Energy, which is in the process of being acquired from the Octopus Energy Group by TalkTalk (here), will today announce annual price increases across their broadband and phone plans (including add-ons and call charges). The changes will impact both new customers and existing customers who are agreeing to a new contract.

Global Broadband Lines Top 1.42 Billion as UK FTTP Take-up Stalls

20th Jan 2024 (32 Comments)

The latest research from Point Topic has revealed that world fixed broadband lines grew by 1.6% (22.39 million) in Q3 2023 to total 1.42 billion connections, which compares with 1.87% (24.59m) in the same quarter last year. But the subscriber growth rate of “full fibre” (FTTP/B) networks in the UK almost stalled in the latest quarter.

AltNet Broadband ISP Voneus Boosted by Extra £25m Investment

19th Jan 2024 (5 Comments)

Rural focused network builder and ISP Voneus, which currently aims to cover 350,000 UK premises via both their gigabit fixed wireless access (FWA) and Fibre-to-the-Premises (FTTP) broadband networks, has today secured a further £25m investment boost from Global Connectivity PLC (G-CON).

Airband-Engineer-Walking-Up-Cobbled-Street

Airband Restructuring Puts Pressure on Jobs and UK Fibre Build

19th Jan 2024 (20 Comments)

Broadband ISP and network builder Airband, which originally aimed to cover 600,000 UK premises in rural areas via a mix of their wireless (FWA) and full fibre (FTTP) networks by the end of 2025, has revealed that it’s going through a “period of restructuring” after claims of redundancies and build pauses surfaced.

Lightning Fibre Extend FTTP Network into Southern Housing Homes

19th Jan 2024 (0 Comments)

Eastbourne-based UK ISP and network builder Lightning Fibre, which is deploying a Fibre-to-the-Premises (FTTP) broadband network across parts of Sussex and Kent in England, has signed a new deal that will see their multi-gigabit speed full fibre service being expanded to cover homes managed by Southern Housing in East Sussex.

Clarifying Scotland’s R100 Broadband Rollout Progress UPDATE

19th Jan 2024 (8 Comments)

Yesterday the First Minister of the Scottish Government, Humza Yousaf, revealed that the £600m Reaching 100% (R100) broadband upgrade project with Openreach (BT) “remains on track to complete build … by 2028” and had so far covered “more than 36,100 premises“. But in October 2023 the figure was stated as 42,000, so which is correct?

Fibrus-Trainee-Engineers-via-Project-Gigabit

Job Losses as UK Full Fibre ISP Fibrus Start Redundancy Process UPDATE

19th Jan 2024 (21 Comments)

In a perhaps unsurprising development, given recent news, Infracapital-backed broadband ISP Fibrus, which is building a new full fibre (FTTP) network across Northern Ireland and parts of North England, have begun a redundancy consultation that is expected to result in an unspecified number of job losses among their civil engineers.

fibre optic uk network cable flay glowing - 123rf

Nokia and Zayo Push Data Speeds of 1Tbps Over 1004km UPDATE

18th Jan 2024 (5 Comments)

Finnish network firm Nokia and the Zayo Group, which runs a large global metro and long-haul fibre optic network, today claims to have set a new North American distance record for fibre optic data transmission on a live network by using a single wavelength to reach speeds of 1 Terabits per second (1Tbps) over a distance of 1004km.

CityFibre Based UK ISP Yayzi Broadband Launch 2.5Gbps Plan

18th Jan 2024 (29 Comments)

Following last year’s trial, Yayzi Broadband, which mainly sells packages via Cityfibre’s national Fibre-to-the-Premises (FTTP) network, has today officially launched their new “highly affordable” 2.5Gbps symmetrical speed broadband service to consumers across the country. A new 1.2Gbps tier has also launched.

2023 Openreach female engineer in exchange.jpg

Openreach List Next 46 UK Areas for Copper to FTTP Switch – Tranche 15

18th Jan 2024 (28 Comments)

Openreach (BT) has published the next round of 46 exchanges under Tranche 15 of their “FTTP Priority Exchange Stop Sell” programme, which reflects locations where over 75% of premises are able to get full fibre and can thus stop selling copper based phone and broadband products (i.e. FTTP is left as the only available product).