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Articles for Category Tag - O2

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Ofcom Shames Vodafone in Q2 2023 Broadband Complaints Table

19th October, 2023 (11 Comments)

Ofcom has published their latest quarterly (Q2 2023) study of UK consumer complaints, which shames Vodafone as attracting the most gripes about broadband ISPs, while TalkTalk, Shell Energy and Virgin Media tied the lowest ranking for landline phone, BT did the same for Mobile services, and Virgin Media and BT came bottom for TV.

Virgin Media UK Bring FTTP Broadband to 24,000 Extra Wakefield Premises

19th October, 2023 (5 Comments)

Broadband ISP Virgin Media (VMO2) has confirmed that they and nexfibre have just completed the expansion of their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network to serve an addition 24,000 homes and businesses in the West Yorkshire (England) Cathedral City of Wakefield.

Virgin Media Business UK Hitron CHITA Router

Virgin Media O2 Business Users with Static IPs Suffer UK Broadband Outage UPDATE2

13th October, 2023 (8 Comments)

Customers of UK broadband ISP Virgin Media O2 Business (VMO2), specifically those with a Static IP address assigned to their connection, are reporting that the provider suffered a major service outage yesterday that appears to have started at around midnight the day before and is still be impacting some users this morning.

Mobile Operator O2 UK Boosts Data on Pay As You Go Plans

12th October, 2023 (13 Comments)

Mobile network operator O2 (VMO2) has today refreshed some of their SIM Only “Pay As You Go” mobile plans (Big Bundles), which sees a number of their plans getting a data allowance (mobile broadband) boost for no extra cost. The £15 for 25GB “Rolling Plan” has also been boosted to 30GB, although the rest of their Rolling Plans are unchanged.

Mobile Operator Giffgaff Finally Launches UK eSIM Support

11th October, 2023 (28 Comments)

Mobile network operator giffgaff has just become the latest provider to introduce eSIM (Electronic SIM) support, although at present they only appear to be allowing existing customers with the operator’s latest Smartphone app installed (iOS App and Android App) – version 12.13.0-v337 or above – to transition from a physical to electronic SIM.

O2 UK Relaunch Recycle for Business to Help Firms Trade in Old Tech

9th October, 2023 (1 Comment)

The business division of mobile network operator O2 (VMO2) has today relaunched their ‘O2 Recycle for Business’ service to help companies of all sizes trade in their old technology – where they can receive cash back, credit towards new devices, or donate funds to charity.

Virgin Media O2 Helicopters Bring 4G Mobile Masts to Island of Islay

4th October, 2023 (3 Comments)

Mobile operator O2 (VMO2) has today announced that, as part of the £1bn industry-led Shared Rural Network (SRN) project to help boost 4G (mobile broadband) coverage across rural parts of the UK, they’ve begun improving their service on the remote Island of Islay (Scotland) by carrying a new mast to the location under a helicopter.

Virgin Media O2 Linked Nexfibre Build FTTP to 500K UK Premises and Appoints CEO

2nd October, 2023 (31 Comments)

Network operator nexfibre, which is working in a wholesale partnership with broadband ISP Virgin Media (VMO2) to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) network across up to 7 million UK premises, has today announced that they’ve covered 500,000 premises (RFS) and appointed Rajiv Datta as CEO.

Giffgaff Offer 40GB of Mobile Broadband Data for £10 a Month

30th September, 2023 (0 Comments)

Mobile network operator giffgaff has launched a special autumn promotion that adds an extra 15GB of free data for the first six months of service to their existing 25GB SIM Only mobile plan (total of 40GB) for just £10 a month on an 18-month term. All plans also come with unlimited UK calls and texts.

Opensignal Name UK Best 4G and 5G Mobile Networks for H2 2023

28th September, 2023 (12 Comments)

Opensignal has published their latest biannual Mobile Network Experience Report for H2 2023, which benchmarks the 4G and 5G (mobile broadband) services from all four primary UK mobile operators – EE, Vodafone, O2 and Three UK – to find which ones deliver the best performance. Overall, EE and Three UK seem to fair the best.

Virgin Media O2 Business Add Free Internet Security to Broadband Plans

26th September, 2023 (0 Comments)

Broadband ISP Virgin Media O2 Business UK (VMO2) has today announced that they’re including F-Secure’s internet security solution in all newly contracted “Voom Fibre Bundle” packages, free of charge for their small business customers.

London’s Euston Underground Station Gets 4G and 5G Mobile

26th September, 2023 (3 Comments)

Transport for London (TfL) – in partnership with Boldyn Networks – today confirmed that Euston station on the Charing Cross branch platforms has today become the latest place on the London Underground to go live with 4G and 5G mobile (mobile broadband) cover, which customers of EE, Vodafone, O2 and Three UK will benefit from.

Virgin Media O2 Significantly Downgrades Ultimate Volt Bundle

23rd September, 2023 (64 Comments)

Some of Virgin Media and O2’s UK broadband and mobile customers have, in recent weeks, reported having noticed a few changes to the combined operator’s “Volt” bundles, which appears to have quietly resulted in some significant feature downgrades (slower internet speeds, fewer extras etc.) and higher prices.

Virgin Media O2 UK Tackles Data Poverty with Free WiFi Service

21st September, 2023 (12 Comments)

Mobile operator O2 (Virgin Media) has signed a new multi-year partnership with UK tech charity Jangala, which aims to help get thousands of people affected by data poverty online by introducing free WiFi hotspots via the roll-out of 5,000 broadband-enabling “Get Boxes” to homes, community centres, refuges, and homeless shelters.

Virgin Media O2 Engineers Digging Trench

Virgin Media O2 UK Put FTTP Broadband Live in Stirling via Nexfibre

14th September, 2023 (34 Comments)

Broadband ISP Virgin Media (VMO2) has confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network, delivered via wholesale network partner nexfibre, has for the first time gone live across the small City of Stirling in Scotland – covering 6,900 homes.

Virgin Media O2 UK Offers to Recycle Old iPhone Cables

13th September, 2023 (12 Comments)

Mobile operator O2 (VMO2) has today announced that, following last night’s launch of the new Apple iPhone 15 – all featuring USB-C instead of Lightning ports, they’re now offering everyone the option to recycle their old lightning cables (or other charging cables) at O2 stores nationwide, where they will be sustainably disposed of.

Virgin Media O2 UK Reveals Plan to Switch Off 3G from 2025

7th September, 2023 (37 Comments)

Mobile operator O2 (Virgin Media / VMO2) has today become the final operator to reveal their plan for switching off the old 3G mobile (mobile broadband) network, which unlike their rivals is a process that won’t actually begin until 2025. The withdrawal will then occur in phases, with completion by the end of that same year.