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Articles for Category Tag - BT

ISP BT and Cisco to Help UK Businesses Recycle Network Kit

5th October, 2022 (2 Comments)

Broadband giant BT has today launched a new service, which is designed to help their UK business customers reduce electronic waste (e-waste) by enabling their replaced or decommissioned network kit to be shipped back to Cisco in order to be “responsibly re-used or recycled” through its ‘take-back and reuse’ scheme.

ISP Plusnet UK to Close Down John Lewis Broadband Division UPDATE

4th October, 2022 (25 Comments)

Budget UK ISP Plusnet, which is part of the wider BT Group, has announced that from today it will no longer be providing managed broadband and phone services to new residential customers under the John Lewis brand and the service will eventually close.

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Opensignal Name UK Best 4G and 5G Mobile Networks in Q3 2022

28th September, 2022 (21 Comments)

Opensignal has published their biannual September 2022 Mobile Network Experience Report, which measures the 4G and 5G (mobile broadband) services of all four primary network operators – EE, Vodafone, O2 and Three UK – to determine which delivers the best performance. Both EE and Three UK picked up most of the wins.

EE Offers Free Independent Debt Advice to UK Customers

27th September, 2022 (5 Comments)

Broadband ISP and mobile operator EE has today announced that they’ve teamed up with the Money Adviser Network to offer customers free, independent debt advice through referrals from customer service advisors. Nearly 3,000 customers are said to have so far benefitted from the service since its rollout in June 2022.

BT and Vodafone UK Reiterate Desire to Make Netflix etc. Pay

26th September, 2022 (28 Comments)

The Net Neutrality debate (i.e. protecting the open internet from abuse by UK broadband ISPs and mobile operators) reared its head again today after BT and Vodafone both put their names to a new statement by the European Telecommunications Network Operators’ Association (ENTO), which was signed by 16 telcos’ CEOs.

Q2 2022 Openreach Progress Update on FTTP Rollout in Wales

23rd September, 2022 (9 Comments)

The Welsh Government (WG) has shared a Q2 2022 progress update on their £52.5 million Phase 2 Superfast Cymru contract with Openreach (BT), which reveals that a total of 32,949 extra premises (up from 29,959 in Q1) have now gained access to a 1Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network.

BT Faces Major 4 Day UK Strike and 999 Call Handlers Join Them UPDATE

22nd September, 2022 (44 Comments)

The Communications Workers Union has just upped the ante in its pay dispute with broadband and telecoms giant BT (including Openreach) by announcing a third round of national strikes, which have been staggered to hit the operator over four days. But worryingly, the next strike will include hundreds of 999 emergency call handlers.

speed broadband meter on grey background uk

Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

BT Boss Says Future of Low Cost UK ISP Plusnet is Under Review

6th September, 2022 (61 Comments)

The CEO of BT’s Consumer division, Marc Allera, has revealed that the future of their low-cost phone and broadband ISP sub-brand, Plusnet, is under assessment. The move is understood to form part of their ongoing work to turn EE – over time – into their “flagship brand for our consumer customers“.

UK Mobile Operators Gift Free Calls to Pakistan After Floods

3rd September, 2022 (2 Comments)

Mobile operators and some broadband ISPs including Vodafone, BT, EE, Plusnet, iD Mobile, O2 and Virgin Media have in the last week responded, separately, to the massive floods in Pakistan by giving their UK customers free calls to the country and roaming.

Openreach Finish Superfast North Yorkshire UK Broadband Contract

31st August, 2022 (8 Comments)

The state-aid backed Superfast North Yorkshire (SFNY) project has announced that Openreach (BT) have officially completed their fibre-based (FTTC and FTTP) deployment contract under the scheme, which has so far enabled more than 190,000 extra premises to access faster broadband speeds since 2021 (take-up is at 80%).

BT-Workers-Strike-in-London-on-29th-July-2022-by-CWU

Thousands of BT and Openreach Workers Head Back to Picket Lines

30th August, 2022 (36 Comments)

Up to 38,000 of BT and Openreach’s unionised workers will today be heading back to hundreds of picket lines across the UK as they begin a second major national strike, which is part of an ongoing pay dispute. The strike, which will run through today and tomorrow, is expected to cause more delays to service provisions etc.

A Quick Guide to UK Social Tariffs – Getting Broadband for £15 – UPDATED Apr 2024

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

FTTP External Wall Box Install by Openreach Engineer 2022

UK ISP Options on Openreach’s FTTP Broadband Network – 2022

27th August, 2022 (40 Comments)

We’ve today gone back to summarise most of the key UK consumer ISP choices on Openreach’s new Fibre-to-the-Premises (FTTP) based “ultrafast” (100Mbps+) broadband network, which is currently available to 8 million homes and businesses – rising to 10 million by the end of this year.

BT TV Box Pro Customers in the UK Get Aerial-Free TV Access

26th August, 2022 (46 Comments)

Owners of UK ISP BT’s latest TV set-top-box hardware (TV Box Pro) for their broadband-based Pay TV (IPTV) service may be pleased to learn that they’ve added a new “internet mode“, which enables you to access TV shows, browse channels and apps all in one place, without the need for a TV aerial. BT also added a multiroom box.

Mobile Operators Seek More Engagement with UK Councils

24th August, 2022 (9 Comments)

The Mobile UK trade body, which represents Three UK, EE (BT), O2 (VMO2) and Vodafone, has published a new report that highlight how mobile connectivity can help councils overcome the challenges of delivering adult social care. But it’s also pushing for rates relief and easier planning approvals on new masts etc.