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25th March, 2017 - 1:23 am
uk internet isp discussion

Author: Mark Jackson | 14 Comments

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days. Read More..

24th March, 2017 - 2:16 pm
broken broadband cable shock

Author: Mark Jackson | 13 Comments

A new survey of 500+ British businesses, which was commissioned by broadband ISP Beaming, has estimated that the UK economy could have lost as much as £7bn in lost productivity during 2016 because of Internet connectivity outages at 77% of businesses. Read More..

24th March, 2017 - 9:27 am
road rural countryside

Author: Mark Jackson | 0 Comments

Ofcom has published a Draft Code of Practice to support the Government’s proposed reforms to the Electronic Communications Code (ECC), which aim to make it easier and cheaper for network operators to roll-out new broadband and telecoms infrastructure (masts, cables etc.) on public and private land. Read More..

24th March, 2017 - 8:37 am
gigaclear fibre optic engineer and box

Author: Mark Jackson | 4 Comments

Gigaclear has announced that their “ultrafast” Gigabit capable fibre optic (FTTP) broadband network, which covers tens of thousands of premises in various rural areas across England, is now set to be powered by electricity from 100% renewable sources thanks to a new deal with Ecotricity. Read More..

24th March, 2017 - 7:47 am

Author: Mark Jackson | 9 Comments

Expect price rises. The UK telecoms regulator has today unveiled its chosen proposal for a new Automatic Compensation System, which will require fixed line phone and broadband ISPs to give either a cash payment or bill credit to consumers when they suffer a total loss of service. Read More..

23rd March, 2017 - 8:07 am

Author: Mark Jackson | 5 Comments

Last October we revealed that energy supplier First Utility was planning to launch their own UK fixed line home broadband and phone service (here), which initially only went live for existing customers. The good news is that their FTTCfibre” and ADSL based packages are now live for everybody. Read More..

22nd March, 2017 - 2:10 pm
Virgin Media 2014 UK Logo

Author: Mark Jackson | 28 Comments

Cable broadband and TV operator Virgin Media (Liberty Global) has today announced a significant speed boost across their range of Internet access packages, which sees their entry-level service jump from 50Mbps to 100Mbps and their top package go from 200Mbps to 300Mbps. Read More..

22nd March, 2017 - 10:53 am
scotland map

Author: Mark Jackson | 5 Comments

The Scottish Government has today published a new Digital Strategy, which among other things confirms their plan to make 30Mbps+ “superfast broadband” available to 100% of premises by 2021 via an “outside-in” approach (prioritising public investment for the hardest to reach rural areas). Read More..

22nd March, 2017 - 9:35 am
plusnet uk

Author: Mark Jackson | 3 Comments

Internet provider Plusnet has today been hit by a fine of £880,000 after the national UK telecoms regulator ruled that they had incorrectly billed 1,025 ex-customers for landline and broadband services, which occurred between 26th May 2011 and 3rd September 2015. Read More..

22nd March, 2017 - 1:04 am
entanet uk

Author: Mark Jackson | 20 Comments

Communications provider Entanet has criticised the House of Lords for its failure to consult with the industry before deciding to vote through a tough new Universal Service Obligation (USO), which aims to deliver a minimum download speed of 30Mbps (6Mbps upload) to all by 2020. Read More..

21st March, 2017 - 2:39 pm
three uk mobile broadband

Author: Mark Jackson | 2 Comments

Mobile operator Three UK has confirmed that a fault with their online account management system meant that a “small number” of their customers were recently able to view the accounts details of other users, which included names, addresses, phone numbers, call history and past bills etc. Read More..

21st March, 2017 - 2:09 pm
piracy internet UK STOP sign

Author: Mark Jackson | 6 Comments

One of the major broadband ISPs involved in enforcing a court-ordered block of websites that facilitate Internet piracy (copyright infringement) has revealed that their filters are now preventing access to a total of 3,814 URLs (sites), although this figure doesn’t tell the whole story. Read More..

21st March, 2017 - 1:33 pm
bt fibre optic cable bloom

Author: Mark Jackson | 14 Comments

Openreach’s (BT) Managing Director of Infrastructure Delivery, Kim Mears, has revealed that the telecoms giant has increased their UK coverage of 1Gbps capable Fibre-to-the-Premise (FTTP) broadband technology from 350,000 premises last year to 435,000 now and the ramp up continues. Read More..

21st March, 2017 - 11:10 am
censorship internet button

Author: Mark Jackson | 4 Comments

The Lords Communications Committee has today published their new report (‘Growing up with the internet‘), which calls for an end to “underperforming” self-regulation and “intervention at the highest level of the Government” in order to help protect children online. Read More..

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