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Help and advice for ISP problems that people suffer.
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Descriptions of all the various broadband technologies.
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Simple descriptions of internet / ISP jargon (LLU, IPv6 etc.).
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24th April, 2014 - 12:21 pm
bt-openreach-cable-maintenance

Author: Mark Jackson | 0 Comments

BTOpenreach, which maintains BT’s national UK telecoms network, has enhanced their existing relationship with the Ordnance Survey by signing a new 5-year agreement worth £23 million. The deal is more than a mere extension and should help to make their broadband and phone engineers more efficient and effective.

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24th April, 2014 - 11:25 am
telecoms-engineer-street-works-at-night

Author: Mark Jackson | 0 Comments

As expected CityFibre, in partnership with Peterborough City Council in the east of England and IT services provider Serco, has officially begun the installation of an almost 90km long new fibre optic cable network (aka – Peterborough CORE) in the city centre.

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24th April, 2014 - 12:11 am
slow-broadband-speed

Author: Mark Jackson | 9 Comments

A new report from uSwitch, which is based on 1,896,977 consumer Internet speedtests conducted during the August 2013 to January 2014 period, claims to have revealed the slowest and fastest streets in the United Kingdom for broadband speed. But we wouldn’t rely on the results.

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23rd April, 2014 - 11:30 am
global_internet_connections_icbm

Author: Mark Jackson | 1 Comment

At the end of 2013 the average global broadband download speed, according to Akamai’s State of the Internet report, increased by 5.5% during the final quarter to top 3.8Mbps. By comparison the United Kingdom skipped from 14th to 13th fastest and saw its speed rise by 3.3% in the quarter to total 9.4Mbps.

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23rd April, 2014 - 1:40 am
talktalk-uk-isp

Author: Mark Jackson | 5 Comments

The Advertising Standards Authority has banned a television advert for TalkTalk’s broadband TV (YouView) service after it failed to make clear that “some catch-up [TV] content is excluded from the on demand services“.

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23rd April, 2014 - 1:21 am
now-tv-bskyb-uk

Author: Mark Jackson | 5 Comments

The Advertising Standards Authority has told Sky (BSkyB) to stop exaggerating the availability of paid live TV channels (Entertainment Pass) via their Internet-based NOW TV service.

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23rd April, 2014 - 1:11 am
remote_working_wifi

Author: Mark Jackson | 8 Comments

Public WiFi hotspots have become increasingly common over the past few years and now even the government’s £150m Super-Connected Cities Programme (SCCP) is seeking to boost their coverage. But is such investment becoming a waste of money and might we be about to witness the end of public wifi as we know it.

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22nd April, 2014 - 4:27 pm
shetland-islands-uk

Author: Mark Jackson | 0 Comments

The £410 million Digital Scotland partnership with BT has, following Shetland Telecom’s local work and last year’s £26.9m deal to build 20 new fibre optic submarine cables around the Highlands and Islands (here), expanded its roll-out of “fibre broadband” (FTTC) services to premises in Lerwick on Shetland.

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22nd April, 2014 - 12:53 pm
fiber-optic-cable-bright

Author: Mark Jackson | 0 Comments

Keycom (Media Force), a specialist supplier of high-speed broadband for students, the armed forces, key-workers, housing associations and some homes around the United Kingdom, has acquired an ISP that is responsible for serving six RAF bases in England – TriCommunications Ltd.

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22nd April, 2014 - 11:30 am
fluidata-uk-business-isp

Author: Mark Jackson | 0 Comments

Business ISP Fluidata has won the Queen’s Award for Enterprise (Innovation Category), which was secured in recognition of their efforts to boost rural broadband connectivity through the introduction of an aggregated open access wholesale network called the Service Exchange Platform (SEP).

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22nd April, 2014 - 1:49 am
broadband internet speed uk

Author: Mark Jackson | 5 Comments

Cable operator Virgin Media often wins awards for being the fastest national consumer broadband provider, at least in terms of average download speed, but this overlooks the contribution of considerably faster services from smaller ISPs that are frequently shunned. We take a closer look at the real-world performance of these providers.

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18th April, 2014 - 1:06 am
happy-easter-uk

Author: Mark Jackson | 8 Comments

Just a quick message to say that we hope all of our readers, whatever your religious beliefs, have a very Happy Easter and or a relaxing extra-long weekend (assuming you’ve been lucky enough to get some time off work).

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17th April, 2014 - 3:24 am
banned_and_forbidden_uk_internet_censorship

Author: Mark Jackson | 4 Comments

One of the more puzzling aspects of the on-going political debate over Internet censorship (Parental Controls) is the issue of Age Verification, which has some politicians aggressively calling for a system that can verify an Internet user’s age before the ISPs network-level filters can be disabled. But is it even possible and do we really need it?

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17th April, 2014 - 1:11 am
damaged_bt_fttc_street_cabinet

Author: Mark Jackson | 3 Comments

The intense storms that ravaged much of the United Kingdom over winter clearly had an impact on BTOpenreach’s engineering crews (here) and some of the affected areas are only now getting back to normal. But what do the statistics say about the effect on new broadband provisions and missed appointments? Let’s take a look.

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